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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I lost my picture on my Vizio 52 in plasma HDTV I still get

Customer Question

I lost my picture on my Vizio 52 in plasma HDTV I still get sound even when went to video mode to watch movie no picture but I get sound
Submitted: 2 years ago.
Category: TV
Expert:  Aric replied 2 years ago.
Hello and sorry you're having problems. I may be able to help, but I need to ask for more info. 1) What's the model number off of the back of the TV? 2) How long have you owned it for and when did the problem occur? 3) If you grab the original Vizio remote and press MENU, does the MENU come up on screen?