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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My new Sceptre TV has a band of thin color lines in the middle

Customer Question

My new Sceptre TV has a band of thin color lines in the middle of the screen for all inputs and it is also present when it is on with no inputs connected.
Submitted: 2 years ago.
Category: TV
Expert:  Aric replied 2 years ago.
Hello and sorry you're having problems. I may be able to help, but I need to ask for more info. 1) Can you get the model number off of the back of the TV? 2) If you pull up the MENU using the Sceptre original remote, does the MENU display clearly- or are those lines still present over the MENU? 3) Was this TV just purchased new from an authorized retailer- if not, then how old is it?
Expert:  Aric replied 2 years ago.
I have to step out, but was just wondering if you needed assistance with this?