TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

T.V. used to be run through a receiver, and I believe the tv…

Customer Question
T.V. used to be run...
T.V. used to be run through a receiver, and I believe the tv internal speakers were turned off/or disconnected. We had it hooked up to a ceiling sound system. Is there a way to turn back on tv internal speakers? I cannot locate manual, and my husband recently passed away so I can't ask him. I have video, but no sound. Thank you.
Submitted: 3 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
6/2/2015
TV Technician: Anthony_Infotech, Technician replied 3 years ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,385
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified
Hello my name is Anthony
Welcome
Thanks for the Question
OK as a quick way workaround please reset the TV to factory default by doing this this will restore sound
https://us.en.kb.sony.com/app/answers/detail/a_id/42994
Copy and paste the above into your browser can you do that?
Anthony
Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Anthony_Infotech Your Own Question
Anthony_Infotech
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,385
16,385 Satisfied Customers
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS

Anthony_Infotech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My Model Samsung UN 60C6300SFXZA TV was originally hooked up
My Model Samsung UN 60C6300SFXZA TV was originally hooked up as part of a "HOME THEATER" that use a BOSE Audio system and a harmony controller. Recently my sound or audio system became intermittent. T… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I just had a Sony 70 in. 4K TV installed by BestBuy Geek Squad
I just had a Sony 70 in. 4K TV installed by BestBuy Geek Squad yesterday and it works wonderful except that when I put on Netflix or any internet program I have no volume control .I have the TV runnin… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Can I install a Logitech X 530 speaker system to my AT&T U
Can I install a Logitech X 530 speaker system to my AT&T U verse T.V. receiver? If so what do I do hook it up through a laptop or run an HDMI cable from my desktop to the U verse receiver?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
We just purchased a Coby 39" flat screen HDTV, model TFTV 3925.
We just purchased a Coby 39" flat screen HDTV, model TFTV 3925. We are trying to hook it up to our Onkyo AV Receiver model TX-NR609 so that the television audio comes out through the stereo system. We… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I want to hook up a Sennheiser headphone to my LG TV for my
I want to hook up a Sennheiser headphone to my LG TV for my hearing impaired husband. When I plug the headphones into the TV the sound for other people in the room listening goes off. The Sennheiser i… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Acquired a barely used Rotel RSX 972 home theater receiver.
Acquired a barely used Rotel RSX 972 home theater receiver. Hooked it up to satellite receiver via composite cables as well as S-video cable. Hooked up receiver to TV via component cables. Also tried … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a 6 yr. old 70" 1080p JVC t.v. that has worked perfectly.
I have a 6 yr. old 70" 1080p JVC t.v. that has worked perfectly. Recently I've lost the sound . The unit is getting the sound from the cable box . What is my next step before calling a technician ?? p… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Hello! We have a 50 Samsung Series 4 - 450 Plasma TV purchased
Hello! We have a 50" Samsung Series 4 - 450 Plasma TV purchased 12/09 - out of warranty by 6 months. It is hooked up to a Dish Network receiver, a Phillips blue ray player and a Yamaha sound bar (YSP … read more
Ed
Ed
Repair Shop Owner
Bachelor\u0027s Degree
620 satisfied customers
I am installing a Optoma projection tv and have run an hdmi
I am installing a Optoma projection tv and have run an hdmi cable from it to my fios box. I then have to connect both a surround sound receiver and an xbox system. My son seems to think that I need to… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
the speakers on my pioneer hd tv are not working. I have no
the speakers on my pioneer hd tv are not working. I have no sound. I can get sound by going thru my receiver and separate speakers. I am hooked-up to Direct TV thru the HDMI port. The model number is … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Hello I have a Sharp LC32D43U and cannot get sound through
Hello: I have a Sharp LC32D43U and cannot get sound through the internal speakers. It is hooked up to my home theater system through the component and audio jacks in the back of the TV and will play t… read more
ProTV and Audio
ProTV and Audio
Principal. Engineering Technician
Bachelor\u0027s Degree
939 satisfied customers
I recently tried to hook my laptop to my polaroid t.v. I bought
I recently tried to hook my laptop to my polaroid t.v. I bought and installed a hdmi cable. (On Geek Squad recommendation) Picture good but no sound through t.v. Geek Squad said I needed a driver for … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I have an Emerson t.v./DVD combination (Emerson 19 720p 60Hz
I have an Emerson t.v./DVD combination (Emerson 19" 720p 60Hz HDTV LCD DVD Combo, LD195EMX). Every time I turn the t.v. on, it goes through the initial set up (select language, then scan channels). Th… read more
Allen
Allen
Broadcast Consultant
Associate Degree
676 satisfied customers
We were just recently given a Zenith big screen t.v. by a friend.
We were just recently given a Zenith big screen t.v. by a friend. It is an older model t.v. with a built in stand. Every thing seems to be working on it except for it has no volume. We adjusted the vo… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
I have a Panasonic TH-42PW4 Plasma TV. Technician installed
I have a Panasonic TH-42PW4 Plasma TV. Technician installed Dish Network for me last week. I am attempting to run all components (TV, VCR, DVD, and Satellite receiver) through a Sony AV Receiver. Ever… read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
I just hooked up a new TV.. my brother passed away and I
I just hooked up a "new" TV.. my brother passed away and I swapped out his larger one for the one I had in there. No sound. Help? He had surround sound hooked up but there are speakers in the TV and I… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I moved a 37 Sony plasma TV from a home having audio system
I moved a 37" Sony plasma TV from a home having audio system to a home not having that system. Now my TV makes no noise and I cannot reset it with the menu on the remote control. Can you help with tip… read more
Conrad
Conrad
Technician
Vocational, Technical or Trade Scho
946 satisfied customers
I have an Aquos Sharp flatscreen TV and all of the sudden ...
I have an Aquos Sharp flatscreen TV and all of the sudden the sound went out. we don''t have surround sound, just sound from the speakers on the tv....any thoughts?… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x