How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I have an Apex 40" LCD TV. It was working fine yesterday.

Customer Question

I have an Apex 40" LCD TV. It was working fine yesterday. I moved it to a new room bumps drops or mishandling in any way. Now when I plug it in and turn it on, the screen flashes that it is on HDMI 1 then goes immediately blank (as in off, not blank like its on and just not receiving any input). I've tried resetting it, hitting the input button, menu button, unplugging it, etc... Nothing, screen is off.
Submitted: 2 years ago.
Category: TV
Expert:  Aric replied 2 years ago.
Hello and sorry you're having problems. I may be able to help, but I need to ask for more info.
1) How long have you owned the set for?
2) Are you saying that once the screen goes black- nothing at all- not even the MENUs will display?
Expert:  Aric replied 2 years ago.
Are you able to see my reply?