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My power went out last night when it came back on no tv no…

Customer Question
my power went out...
my power went out last night when it came back on no tv no color or sound light in front was bleanking
Submitted: 3 years ago.Category: TV
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Answered in 16 minutes by:
5/25/2015
TV Technician: Aric, Technician replied 3 years ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,787
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified
Hello and sorry you're having problems. I may be able to help, but I need to ask for more info.
1) How long have you owned the set for?
2) When you say "no color or sound"- do you mean you have a black and white picture? Or did you mean no "Picture or sound"?
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Customer reply replied 3 years ago

it says no signal but the tv does nothing i have had it almost 4 yr.

TV Technician: Aric, Technician replied 3 years ago
Okay, No Signal usually just means the TV lost it's signal to the cable box or whatever source is sending the broadcasts. Please grab the original TV remote and press MENU, does the MENU show up? If SO, then please tell me how you receive broadcasts on the set (cable box, SAT box, etc.).
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TV Technician: Aric, Technician replied 3 years ago
Are you still with me?
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Customer reply replied 3 years ago

yes

TV Technician: Aric, Technician replied 3 years ago
Okay.....can you reply back with what was asked above?
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Customer reply replied 3 years ago

it does nothing there is no sound or pic. even treid the dvd nothing

TV Technician: Aric, Technician replied 3 years ago
You just said the screen showed "No Signal"- is that correct?
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