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Replaced color wheel sound problem solved but no picture…

Customer Question
replaced color wheel sound problem...
replaced color wheel sound problem solved but no picture
Submitted: 3 years ago.Category: TV
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Answered in 17 minutes by:
5/24/2015
TV Technician: Anthony_Infotech, Technician replied 3 years ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,391
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Hello my name is Anthony
Welcome
I am assuming the color wheel was making a noise you replaced it now that problem of the unusual humming or screeching is resolved but you still have no pic is that correct?
Anthony
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Customer reply replied 3 years ago
still figuring out why lamp is not giving light because I cannot see the color wheel spinning or not.
TV Technician: Anthony_Infotech, Technician replied 3 years ago
OK to make sure that the color wheel is spinning take the lamp OUT of the set, defeat the lamp door switch by taping it down switch the set on and look throught the lamp enclosure you will see the color wheel at the top, switch set on and observe the color wheel does it spin BEFORE the set shuts down to 3 blinking lights?
Anthony
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