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My Hitachi flat screen TV stopped having sound. The picture…

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My Hitachi flat screen TV...
My Hitachi flat screen TV stopped having sound. The picture is fine but no sound. It's only about 2 years old (or less!).
Submitted: 3 years ago.Category: TV
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Answered in 5 minutes by:
5/23/2015
TV Technician: Jack, Technician replied 3 years ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified
Hello , my name is***** can help you with this problem but first i would have a few questions ; Is this tv connected to a cable box/converter,satellite receiver,digital converter etc ? If so then as cable boxes are known to cause sound problems , the first thing to try would be a reboot ;Pull the cable box`s power cord off the wall outlet (cable box only) for a minute.In the mean time turn off the tv and turn it back on only after you plug back the cable box power cord.Note that it may take a couple of minutes for the cable box to reboot after you plug it back ,just give it time.Let me know how that goes and please take the time to rate my answer positively (use the stars to rate) if that answers your question / does the trick as it is the only way i get paid for helping you , otherwise do not rate at all , just let me know and we`ll try something else.Note that you can reach me here at any time after rating if you have questions.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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