TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

My VO42L FHDTV 10A, 100-240V, 25A, 50/60HZPart #10235060022SN…

Customer Question
My VO42L FHDTV 10A, 100-240V...
My VO42L FHDTV 10A, 100-240V, 25A, 50/60HZ
Part #10235060022
SN LPPBWBJ4702057
Is acting up. Night before last, when watching news, the picture began flickering and there was some additional background "bleeding" of some music. Then the picture disappeared for a while and came back flickering. Then the whole screed went snowy in multicolor. Thenthe news came up again on and off.
Last night, there was nothing other than the multycolor snow on the screen and no sound whatsoever.
This morning, I got the picture and sound, but there was interruption with picture and sound.
The TV is connected to Verizon FiOS HD and use the Verizon provided remote.
Can you please help? Thanks.
Submitted: 3 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 minutes by:
5/22/2015
TV Technician: Anthony_Infotech, Technician replied 3 years ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,405
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified
Hello my name is Anthony
Welcome
I am assuming the set is acting up now?if so please press the menu button of the sets own remote control, does the menu come up as normal?
Anthony
Ask Your Own TV Question
Customer reply replied 3 years ago
The only thing that came up is the normal program, but the background is all light green.
TV Technician: Anthony_Infotech, Technician replied 3 years ago
So if you press the menu button of the sets own remote control are you saying the menu DOES NOT come up?
Anthony
Ask Your Own TV Question
Customer reply replied 3 years ago
I am using the Verizon provided remote. yes the "main Menue" just came on
Customer reply replied 3 years ago
The screen is now still flickering
Customer reply replied 3 years ago
Are you there?
Customer reply replied 3 years ago
What is going on? It has been at least 1/2 hour since my response.
TV Technician: Anthony_Infotech, Technician replied 3 years ago
Sorry for delay
No this check MUST be with the sets OWN remote control please use that OR the menu button on the set itself
Please follow my directions and let me know exactly as I have indicated if you cant do that for whatever reason let me know comprehensively why
Anthony
Ask Your Own TV Question
Customer reply replied 3 years ago
I don't have the original Visio remote any more. I just pressed the menue button on the TV. I still get the picture flickering and sound goes on and off.
TV Technician: Anthony_Infotech, Technician replied 3 years ago
But you are not telling me if the menu comes up or not?the pic may be flickering behind the menu (assuming its up) I just NEED to know if the menu comes up or not please SETS OWN MENU USING BUTTON ON THE SET if necessary
Thanks
Anthony
Ask Your Own TV Question
Customer reply replied 3 years ago
When I press the menue button on the set, I get a screen heading "Picture" with option toadjust mode. However everuthing in the background is flickering.
Customer reply replied 3 years ago
Now the menue screen went off an all I have on is multi collored "snow"
TV Technician: Anthony_Infotech, Technician replied 3 years ago
OK this could be a box issue, so to eliminate the box do you have another input like a DVD player to try?can you swap inputs to that if you do have another input?
Anthony
Ask Your Own TV Question
Customer reply replied 3 years ago
All I have is the Verizon provided box connected by the Verizon original installer.
Customer reply replied 3 years ago
My laptop battery is dying and I still do not have a reasonable help from you. Seems you are working several clients simultaneously but no help to me !
TV Technician: Anthony_Infotech, Technician replied 3 years ago
I am trying to establish if the box is responsible now it is possible the box is but I dont have a clear understanding because of the menu, if the menu comes up and stays up (sets own menu) the issue is with the box if you are telling me the menu is going off too then thats the TV itself so can you let me know how you see this with the menu?is it staying on?or is it going off ?if you get this wrong it will lead to wrong diagnosis, you see another input would have clarified this too
Anthony
Ask Your Own TV Question
Customer reply replied 3 years ago
What i am telling you is that my laptop computer battery which I use to communicate with you is dying, not the TV. Anyway you are no help at all for such a period of time.
TV Technician: Anthony_Infotech, Technician replied 3 years ago
I am sorry you feel that way
So you still are avoiding responding to my requests for info or skirting around them I am sorry I dont have much option here but to opt out I cant help you if you wont help me with diagnosis
Have a good day
Anthony
Ask Your Own TV Question
Customer reply replied 3 years ago
Good bye
TV Technician: Anthony_Infotech, Technician replied 3 years ago
If you change your mind let me know please
Anthony
Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
We have an old Sharp Aquos LC*32G2X which has worked
We have an old Sharp Aquos LC*32G2X which has worked perfectly forever. Tonight we switched the screen on and all we get is a snowy screen, cannot see any figures - just snowy on all stations. Have tu… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I have Samsung 32 inch series 5 5500 LED started losing picture
I have Samsung 32 inch series 5 5500 LED started losing picture for moments couple days ago. Then last night lost picture, sound ok. Turn off 30 min. Back on no pict after 15 min all of sudden pict ca… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Was hoping I could get some help from folks in this forum.
Was hoping I could get some help from folks in this forum. My Samsung 40LN630 has gone on the fritz. I brought this set all the way back in 2008 and has been quite faithful to me even after three move… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have a Viore 42" plasma Pdp42v18ha that became hard to turn
I have a Viore 42" plasma Pdp42v18ha that became hard to turn on. Had to unplug and then turn it on to work, so I kept it on 24 hours a day for many months and it worked fine. Then it went out complet… read more
Chris Lindsey
Chris Lindsey
IT University
156 satisfied customers
I just installed a replacement set top box from Verizon Fios
I just installed a replacement set top box from Verizon Fios on my Panasonic Plasma HDTV and replaced nothing else. I have sound but no picture. I'm receiving colored pixels.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Bravia FTD-40W590B: No picture, just snow. Messages "No signal,"
Bravia FTD-40W590B: No picture, just snow. Messages "No signal," "CH 3," and correct time displayed. Did not touch TV or box, and cables are attached in right place. Other cable TV in house works fine… read more
Anthony_Infotech
Anthony_Infotech
Technician
16,405 satisfied customers
I was a Googlin for info and ran across a old post where you
I was a Googlin' for info and ran across a old post where you answered a question about an LG Plasma problem. http://www.justanswer.com/tv-repair/47zpf-hi-lg-plasma-tv-years-old-began-flickering.html … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Have a 4 year old ($2,700 when new) Samsung TV model LA40F81BDX/XSA
Have a 4 year old ($2,700 when new) Samsung TV model LA40F81BDX/XSA and for a few weeks it has been displaying blurred vertical rainbow bands on screen instead of a picture,when first turned on, but s… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
HOW to fix snowy picture lg plasma ru-42pz71 My plasma powers
HOW to fix snowy picture lg plasma ru-42pz71 My plasma powers up and I can get to the menu but the picture is all snow, I can make out images on the screen but very poor snow quality, sometimes it sta… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a 42" Vizio LCD television that is about 5+ yrs old
I have a 42" Vizio LCD television that is about 5+ yrs old - it has been working fine until now the audio gets interrupted about every 1 minute - it "snaps" and then the audio goes out for about 3 sec… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
I have a 22"x14" inch Samsung television, purchased four
I have a 22"x14" inch Samsung television, purchased four years ago. It's been great until the last few weeks, when it began shutting itself off. The screen would go black, then come back on a few minu… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Have 36" Trinitron (KV35542). Standby/Timer light all of a
Have 36" Trinitron (KV35542). Standby/Timer light all of a sudden came on and I cannot get a picture or cancel. Cannot locate original remote. Hooked up to FIOS HD box and we use that remote.… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Our Polaroid tvs, have both gone out at the same time. At first,
Our Polaroid tvs, have both gone out at the same time. At first, there was a blue screen with the No Signal message in the center. We had Brighthouse, our cable provider, out twice. The first time, he… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Hi! I have a LCD TV model #37LC2D. A few days ago I started
Hi! I have a LCD TV model #37LC2D. A few days ago I started to get a flickering when I turned on the TV. The flickering seemed to last longer each time it was turned on. Last night the whole screen we… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I inherited a Samsung tv. Last night it suddenly began to
I inherited a Samsung tv. Last night it suddenly began to display approximately 40 vertical lines centered in the middle 60% of the horizontal direction. The lines were "on top" of the image, approxim… read more
Anthony_Infotech
Anthony_Infotech
Technician
16,405 satisfied customers
Akai plasma TV PDP4298ED1. Worked with universal remote (since
Akai plasma TV PDP4298ED1. Worked with universal remote (since remote was old and worn) with Verizon FIOS TV service until this recent problem. When turned TV on with universal remote, can hear sound,… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I beleive the light sorce fan on my VIZIO RPR 56 SN DMRAAASAE170309
I beleive the light sorce fan on my VIZIO RPR 56 SN:DMRAAASAE170309 is going out. I makes a high pitch noise all the time when it is on. I have call techs and the VIZIO company; they were not able to … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
My Philips TV has snow on the screen. I contacted Fios tech
My Philips TV has snow on the screen. I contacted Fios tech support to try to sort out the trouble and they could not help. They suggested I talk to you because they thought the trouble might be in th… read more
Eric
Eric
Electronis Technician
High School or GED
53 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x