TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Tim, Our 42" Sylvania plasma is exhibiting strange interruption…

Customer Question
Hello Tim, Our 42" Sylvania plasma...
Hello Tim,
Our 42" Sylvania plasma is exhibiting strange interruption in the picture with wavy lines and snowey screen just prior to turning off, red light blinks then turns back on - sometimes remaining "ok" briefly before repeating symptoms. Local repair guy says trash it as parts aren't available any longer. I have taken a short video of the problem as it occurs if you would like to have me email it to you.
Thank you,
Rollie
Submitted: 3 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 16 minutes by:
5/21/2015
TV Technician: Jack, Technician replied 3 years ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello , my name is Jack
Perhaps I can help you with this problem but first i would have a few questions ;

Before sending that video or pictures , could you please give me the tv`s model number usually written on the back cover so that i can check if the parts are indeed no longer available ?

Ask Your Own TV Question
Customer reply replied 3 years ago

Thank you for writing Jack.

Sylvania 6842THG

TV Technician: Jack, Technician replied 3 years ago

Thanks , you can still get parts for this tv but this is an OLD model and wondering if it would be worth the cost of repair ??

To upload pictures , you can see how its done at the link below but video ??

http://ww2.justanswer.com/how-do-i-send-photo-or-file-expert

Give it a try and we`ll see , otherwise possibly that customer service could handle this as i`m not allowed to give you my direct email.

Another way of doing this is with the popular and free DROPBOX software

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have a samsung plasma TV, PN59d6500df, it turns on, shows
I have a samsung plasma TV, PN59d6500df , it turns on, shows samsung logo, then immediately turns off, the red power led blinks 4 times. It does this continuously … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Did you ever get fix on the PDP 5060HD issue withe plasma
Hi Tim. My name is Ed. Did you ever get fix on the PDP 5060HD issue withe plasma screen message 'Hold on. Plasma starting up". … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I understand you guys were talking about this over 4 years
I understand you guys were talking about this over 4 years ago. My TV set has the same issue, blinking on the inverted V sharp icon. Is the problem the power board? If I buy a replacement DPS-219EPA p… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
2000 mitsubishi M#WS-55857 55" rear projections. Audio will
2000 mitsubishi M#WS-55857 55" rear projections. Audio will suddenly blast at you and screen turns to red, green blue wavy signature. Tv will not reset on a turn off, but will reset after a full remov… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Hp md5820N picture goes black after about 30 minutes. blue
Hp md5820N picture goes black after about 30 minutes. blue power indicator lights on the front start blinking red. what is the problem?… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
We have a Samsung 42" TV Model LNT4065FX/XAA, Ser. AJ713C77F,
We have a Samsung 42" TV Model LNT4065FX/XAA, Ser. AJ713C77F, connected to DirecTV. When it is turned on by remote sometimes we get moving shades of rainbow colors across the screen, with sound. Other… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My Pioneer PDP-6070HD (purchase about 6 years ago) Plasma TVs
My Pioneer PDP-6070HD (purchase about 6 years ago) Plasma TV's on/off control is acting strangely lately. If power is turned on to the TV, the power light turns blue for a second or two and then to fl… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Hello, I just received a KDS60A2000 from a friend. To make
Hello, I just received a KDS60A2000 from a friend. To make a long story short, he was told by a Sony repair technician that it needed to have the ballast replaced but that it could not be done because… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
have a 42 in panasonic plasma tv, and it keeps shutting off
have a 42 in panasonic plasma tv, and it keeps shutting off after about an hour sometimes in less time. maybe it is overheating or a power cord problem. need help charlie… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Vizio GV42L that is exhibiting what apparently is
I have a Vizio GV42L that is exhibiting what apparently is a common problem. Vizio LED power indicator is OK with orange standby light. When powering on, Vizio LED light goes to white, TV maybe gets t… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Hey there, I have a Trinitron XBR model # KV-34XBR800 Today
Hey there, I have a Trinitron XBR model # XXXXX Today it decided not to power up, when you push the power button it sounds like it wants to turn on but it just goes to stand by. I have tried to unplug… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have LG 52 LCD TV. It has Dec 2003 as manufactured date.
I have LG 52 LCD TV. It has Dec 2003 as manufactured date. Model RU-52SZ30. Replaced lamp 8.5 months ago. Started same symptoms as before and would not turn on. Bought new lamp and it lasted about 6 h… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Hello, I have a Sony KDS-R60XBR1. Recently, the TV would
Hello, I have a Sony KDS-R60XBR1. Recently, the TV would turn on for a few seconds, then turn off and the Power/Standby LED would blink 53 times. The pattern would then repeat - TV on for a few second… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
SYLVANIA SRT2227S Set turns on for 1 second than shuts
SYLVANIA SRT2227S Set turns on for 1 second than shuts down. Filament voltage, Vertical sweep and High Voltage all come up but disappear when shut down occurs. +5V is present. Checked R602 & R603 3.3 … read more
Jack
Jack
Technician
11,343 satisfied customers
Toshiba 42 plasma monitor, runs all day with no issues if
Toshiba 42" plasma monitor, runs all day with no issues if there is no video signal. Once a signal is displayed, cuts out within five minutes flashing red light on front display, no sound no picture. … read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I was in the process of hooking up my xbox when I had to turn
I was in the process of hooking up my xbox when I had to turn off the tv and leave it for a while. When I got back I turned the tv back on and continued with the xbox process. while I was doing this t… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I own a Panasonic 42 Plasma flat screen - model # XXXXX
I own a Panasonic 42 Plasma flat screen - model # XXXXX When I turn on the TV the green light comes and then turns to a flashing red light with no picture. I'm not able to get it started - suggestions… read more
TOM
TOM
tech
High School or GED
421 satisfied customers
my 10 year old fd trinitron vega xbr no longer powers up, nothing.
my 10 year old fd trinitron vega xbr no longer powers up, nothing. Sears repair guy claims they don't have a power board and the entire mother board would have to be sent in to Sony. He figures with h… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x