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We have a Toshiba tv that is connected to a dish joey. dish…

Customer Question
We have a Toshiba tv...
We have a Toshiba tv that is connected to a dish joey. dish says that we need to make some changes to the settings on the tv in order to receive dish. I need a remote that will allow me to make the necessary adjustments. The following are the numbers that I have from the tv. I need a remote, even better, if you could take control of the tv and do them for me!! 24AF44 and 795A8384C
Submitted: 3 years ago.Category: TV
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Answered in 6 minutes by:
5/20/2015
TV Technician: Aric, Technician replied 3 years ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,823
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified
Hello and sorry you're having problems.
Unfortunately there's no way that anybody could take control of the TV remotely- it's not a computer, just a regular TV. What you need to do in order to receive Dish on this set from the "Joey" is change the Input the TV is set to, or if using a coaxial cable, then a Channel Scan must be run (depending on which way you have the Joey connected to the set- AV cables or a coaxial cable).
That being said, the original remote control is no longer available as "New", but there are two used replacements at the link below:
http://www.ebay.com/itm/Toshiba-CT-847-TV-VCR-CABLE-remote-14AF44-20AF44-24AF44-24AF45-24AF45C-27AF44-/321690677267?_trksid=p2054897.l4275
Or, another alternative is to purchase a fully functional universal remote that allows all functions of the TV to be accessed, such as the one at the following link:
http://www.crutchfield.com/p_596H350/Logitech-Harmony-350.html?tp=979&awkw=77579694505&awat=pla&awnw=g&awcr=49555075465&awdv=c
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Customer reply replied 3 years ago
which would you suggest
Customer reply replied 3 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
TV Technician: Aric, Technician replied 3 years ago
We cannot do remote tech support on your TV- that option should only be available for computers and PC's- it simply doesn't work with TV's. I would suggest purchasing the used original remote control in the first link I provided. If you need further assistance let me know and please do not forget to click a POSITIVE RATING before you go. That is my livelihood.
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Aric, Technician
Category: TV
Satisfied Customers: 47,823
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