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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a mitsubishi 93 inch tv.A red light stays on no picture

Customer Question

I have a mitsubishi 93 inch tv.A red light stays on no picture or sound. Turned off unplug turned back a sound no picture the turns off then red button. Please advise what to do.
Submitted: 2 years ago.
Category: TV
Expert:  Mike G. replied 2 years ago.
Hello, my name is***** am an independent tech connected to you via this pay for assistance website service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. What is the full model number of the Tv?
2. How long have you had the Tv?
3. Have any parts been replaced or work been done? what? when?
REPLY to continue (do not start a new question).
ps: Please refresh this page often if you don't see my reply.
Customer: replied 2 years ago.
Model WD 73640
Serial 122906
Had since 2013 . The mother board and bulbs.
Expert:  Mike G. replied 2 years ago.
When was the lamp replaced?
Where did you get the lamp?
How much did the lamp cost?