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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My flat screen fell and now there's no picture. Just a white

Customer Question

My flat screen fell and now there's no picture. Just a white line at bottom of screen. I do have sound. Should I have it repaired or buy a new one?
Submitted: 2 years ago.
Category: TV
Expert:  Aric replied 2 years ago.
Hello and sorry you had this issue. I may be able to help, but I need to ask for more info. 1) Can you get the model number off the back of the set, or tell me how large the screen is roughly? 2) How long have you owned this for? 3) If you grab the original remote and press MENU, will the MENU display on the screen?