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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have an Insignia TV where the volume randomly went

Customer Question

Hello! I have an Insignia TV where the volume randomly went away. It is connected to a cable box and displaying picture but no sound. I just unplugged the TV for a bit and replugged and it still wont work. Help!
Submitted: 2 years ago.
Category: TV
Expert:  Mike G. replied 2 years ago.
Hello, my name is***** am an independent tech connected to you via this pay for assistance website service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):
1. What is the model number of the Tv?
2. Who is your cable company?
3. What kind of connection goes from the box to the Tv? hdmi or?

REPLY to continue (do not start a new question).


ps: Please refresh this page often if you don't see my reply.