TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV

Im having issues with a Mitsubishi WD-60737 DLP tv that

Customer Question
Hi, Im having issues with...
Hi, Im having issues with a Mitsubishi WD-60737 DLP tv that wont turn on. I bought a good high dollar Osram,Mitsu Bulb that clearly needed to be replaced... make a long story short since i have replaced the lamp ballast, power board, main board (the last three were used...so yeah no telling) but still will not turn on. Upon pushing the power button the green light flashes for a few times, then the amber for a few times...then nothing. Error code i keep getting is 1-2...so now im stumped. Scott
Submitted: 2 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 10 hours by:
5/2/2015
TV Technician: Anthony_Infotech, Technician replied 2 years ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,400
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified
Hello my name is***** did you get the lamp from please and for what price? Anthony
Ask Your Own TV Question
Customer reply replied 2 years ago
I got it from Shop Jimmy.com ...tv part supply place online and it was a Mitsubishi 915B403001 DLP Replacement Lamp with Philips Bulb, It came with the housing and all.
TV Technician: Anthony_Infotech, Technician replied 2 years ago
Hello I am not sure if you are aware that their are copy lamps that simply wont work particularly in a set like this it has to be genuine OEM pref got from mitsubishi themselves here https://mitsuparts.3diamonds.com/ We have endless trouble with copy lamps and its my belief you may have been sold a copy lamp that wont work from the go Let me know your thoughts here Anthony Anthony
Ask Your Own TV Question
Customer reply replied 2 years ago
Anthony, yeah you maybe right for sure, I spent $99 on the damn thing but that doesnt mean anything, is there a way to test to see if i have voltage getting to the lamp and if so what should it be, i have a decent mutimeter...if that helps. Scott
TV Technician: Anthony_Infotech, Technician replied 2 years ago
No you can't check an arc lamp at all you can only replace it to eliminate, hopefully you are activating the error report when the set has shut down if you do it any other time you only get the 1/2 code. Anthony
Ask Your Own TV Question
Customer reply replied 2 years ago
Ok I understand I cant check the lamp itself, but can i check voltage to the lamp somehow...or at least to the lamp ballast?
Customer reply replied 2 years ago
And yes im kind of baffled why i keep getting the 1/2 code because im not unplugging the set also i have checked it like 6 times, still same code
TV Technician: Anthony_Infotech, Technician replied 2 years ago
Yes you can do that you should have around 340vdc or near coming into the ballast from the powerboard it means measuring across a single plug on the ballast, but its not likely to be that but check anyhow, you should be able to hear the ballast trying to fire the lamp or see a flash from it
Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 2 years ago
You see if their was a problem with the ballast it will be reported by the error reporting software
Ask Your Own TV Question
Customer reply replied 2 years ago
Anthony, also when i first push the power button the green light flashes twice very fast then the amber 5 times slowly...then i hear a click... click-click right at the main/power board area....and then nothing ...does that help ??
TV Technician: Anthony_Infotech, Technician replied 2 years ago
The click is likely the ballast trying to fire the lamp?that will make a click as it trys to get the lamp going
Ask Your Own TV Question
Customer reply replied 2 years ago
Ok, thats the thing, i dont hear or see anything at the ballast, and ive switched it back and forth between the original and the used ballast i bought online.,,,??
Customer reply replied 2 years ago
Ok, well ill check the voltage to the ballast next...also its way on the other side of the set removed from the main and power board where im hearing the clicks...does that make sense?
TV Technician: Anthony_Infotech, Technician replied 2 years ago
Have you tried the error report again?when the set shuts down to the fault then activate it
Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 2 years ago
It should be reported by the error report software at the moment that 1/2 means no error
Ask Your Own TV Question
Customer reply replied 2 years ago
Im going to check the error report, But the thing is, i have no clue if its on or shut down because im getting nothing except the clicks and of course the green then ***** *****ght...see what i mean?
Customer reply replied 2 years ago
Everytime i push the power button i get the same thing....green light flashes, then the amber...then 3 clicks...and nothing else
TV Technician: Anthony_Infotech, Technician replied 2 years ago
what is the ***** *****ght you are seeing blinking?it will be labelled on the set
Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 2 years ago
is it the status light and is it blinking slow?
Ask Your Own TV Question
Customer reply replied 2 years ago
Its labeled "status", so yeah it blinks 2 green then 5 amber, or yellow....then the clicks
TV Technician: Anthony_Infotech, Technician replied 2 years ago
yellow slow
Ask Your Own TV Question
Customer reply replied 2 years ago
2 rapid green followed by 5 slow yellow
TV Technician: Anthony_Infotech, Technician replied 2 years ago
Thats the lamp cover open?you must put the lamp cover on for the set to start
Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 2 years ago
Have you done that?
Ask Your Own TV Question
Customer reply replied 2 years ago
i have had it on ....right now its off but i have the switch held by a sharpie to make sure its in the correct position, but either with the door on or off with the pen its the same both ways...so i would have to say for sure the switch is help properly...true?
TV Technician: Anthony_Infotech, Technician replied 2 years ago
Yes but that's what a slow blinking status light means, unless you have a problem with the switch also the error report should be 3/2 so maybe not, have you put the old mainboard back in?that's what I would do next
Ask Your Own TV Question
Customer reply replied 2 years ago
I have not put the old mainboard back in...so far ive checked checked and re-checked connections and obvious stuff. Also put the old ballast back in, same stuff, then put the old power board back, same stuff...ill do the main next and see whats up....rrrrr
TV Technician: Anthony_Infotech, Technician replied 2 years ago
That is the ORIGINAL mainboard its unlikely to be faulty
Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 2 years ago
The thing is a slow blinking status light is a problem with the lamp cover thats what it is reporting so yes put the mainboard back
Ask Your Own TV Question
Customer reply replied 2 years ago
OK, does it matter it only blinks yellow slowly 5 times? ...or should it keep on flashing? Is there a way to check the switch ?
TV Technician: Anthony_Infotech, Technician replied 2 years ago
I am not sure on that, you would need to get the switch out or locate the leads from it to measure continuity......let me know what happens when you put main back
Ask Your Own TV Question
Customer reply replied 2 years ago
Im on it, this tv is going to get fixed if it kills me.... and it just might!! lol
Customer reply replied 2 years ago
I know just enough about electronics etc to be dangerous...im a collision bodyman by trade
TV Technician: Anthony_Infotech, Technician replied 2 years ago
Lol And I can can just about prep fill and paint a small dent on my car that I only just get away with!
Ask Your Own TV Question
Ask Anthony_Infotech Your Own Question
Anthony_Infotech
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,400
15,400 Satisfied Customers
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS

Anthony_Infotech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Tv won t on. Philips model 55PFL5601/F7. It seems like it
Tv won t on JA: What's the brand and model number of your TV? How old is it? Customer: Philips model 55PFL5601/F7 JA: Does the TV menu work? Do you have the same problem on all sources/inputs? Custome… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,653 satisfied customers
My Philips Model 50 PF7321D/37 has no signal. Once it is
Hi Eric, My Philips Model 50 PF7321D/37 has no signal. Once it is turned on, power light (green) will be on for a few second then LED turns into Red flashing light, four time blinking in a pattern. Wh… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a philips tv model 46pfl3908/7 42". Yesterday the
I have a philips tv model 46pfl3908/7 42" . Yesterday the picture went black and all I get is a chirping sound. Any thoughts? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
I would like to add Hulu and or sling to my Philips TV.
I would like to add Hulu and or sling to my Philips TV … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Trying to connect to netflex to TV. Philip smart TV ---
Netflix was working good, then discontinued for awhile now re connected but does not connect on TV … read more
Harry
Harry
519 satisfied customers
I lost my network connection on my smart tv philips for
i lost my network connection on my smart tv philips for netflix. I need help. Thank you. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
70 satisfied customers
I have a LG TV that measures 35" side to side and probably
I have a LG TV that measures 35" side to side and probably 38" diagonally. … read more
Jack
Jack
technician
factory trained engineer
2,159 satisfied customers
I need a power cord for a Philips tv. 42pf7321d137. It's
I need a power cord for a Philips tv JA: What Philips model do you have? How old is it? Customer: 42pf7321d137 JA: Does the TV menu work? Do you have the same problem on all sources/inputs? Customer: … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,653 satisfied customers
I have a 55" Pilips flat screen. I've lost my Philips
I have a 55" Pilips flat screen. I've lost my Philips remote. My picture is very dark and lacks contrast. Without my Philips rermote, is there a way for me to adjust the picture using my set top box r… read more
Jack
Jack
technician
factory trained engineer
2,159 satisfied customers
Philips TV 46PFL3608/F7 turns on, shows the philips logo
Philips TV 46PFL3608/F7 turns on, shows the philips logo then turns off … read more
Jack
Jack
technician
factory trained engineer
2,159 satisfied customers
Philips TV trying to set up TV the wireless section set up
Philips TV trying to set up TV the wireless section set up are not clear.\\Need help … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
I have a philips tv with the following model number
Hi there, I have a philips tv with the following model number 23PF9945/12A. I am looking to purchase the IR circuit board . Do you know where I can purchase one of these or can I purchase one from you… read more
Jack
Jack
technician
factory trained engineer
2,159 satisfied customers
Ihave a philips 55inch and the light just blinks on the
ihave a philips 55inch and the white light just blinks on the front but it wont come on … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,653 satisfied customers
Ne none of my connections are working on my philips smat tv.
ne none of my connections are working on my philips smat tv … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a PHILIPS Magnavox TV Model CCZ191AT32, Just typed
hi, i have a PHILIPS Magnavox TV Model CCZ191AT32, … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
Get rid of channels with no signal. Philips 43 in. New
The t v says I have 144 channels, when you scroll up or down you get a channel with no signal… read more
Harry
Harry
519 satisfied customers
The TV works fine however, the inside measurment of the
The TV works fine however, the inside measurment of the screen is 15 inches but the pictture top to bottom is only 12 inches. The side to side measure is ok as it reaces right to the frame edges. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Want turn on. Philips ultrs. Philips ultra 4k tv. Today
Want turn on JA: What's the make and model of your tv, and has turning it on been a problem in the past? Customer: Philips ultrs JA: Does the TV menu work? Do you have the same problem on all sources/… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x