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Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19454
Experience:  Factory trained TV repair technician. U.S. NAVY trained.
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My sony bravia KDL-40BX450 has a cross hair on the screen and

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My sony bravia KDL-40BX450 has a cross hair on the screen and will show ghost images on the bottom. How can I fix this
Hi! My name isXXXXX am happy to help you with this! Please bear with me and be patient as sometimes these issues take a little bit of figuring out before we know what's wrong. If you could give me some more information it will be very helpful:

-If you push the MENU button on the tv itself, does the menu show up normal?
-How old is the unit?
- Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game console, etc.)

Please give me this information and I will be happy to assist you further.
Thank you,
Tim Nolan
Customer: replied 4 years ago.

Yes the menu shows up fine. It is a year old and yes the problem occures nomatter what is connected

Can you get me a picture of this?

Customer: replied 4 years ago.

Did something hit the screen there?

Customer: replied 4 years ago.

No, I was simply watching TV and the bottom color distorted and the crosshair appeared

When you say its a year old, is it over or under 12 months?

Customer: replied 4 years ago.


Ok so thats not great news Jon, the problem is, that is a bad lcd panel. The problem is the part costs more than the tv is worth, about $900 just on the part, I would say you probably paid less than that?

The only bit of advice I can give you if you don't have a warranty is to call Sony and complain to them, a lot of manufactures are working with their customers because these sets are failing so prematurely. A lot of times the manufacture will repair the set, or supply the part at no cost, leaving you with the labor for installation.

I am sorry I have no good news for you, please let me know if there is anything else I can do for you.

If you would like any additional information or have more questions please don't hesitate to ask!
Tim Nolan and other TV Specialists are ready to help you