TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV

Why cant I get a T/v picture Get a E 16 Message

Customer Question
Why can't I get a...
Why can't I get a T/v picture Get a E 16 Message
Submitted: 4 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 8 minutes by:
8/2/2013
TV Technician: Russell H., Service Tech replied 4 years ago
Russell H.
Russell H., Service Tech
Category: TV
Satisfied Customers: 11,390
Experience: 8+ years of professional experience
Verified
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

Please mention in Reply, your TV maker and model number, without which information the 'E16' error means nothing particular to me.

Also, do you have broadcast TV (an antenna and/or set-top box) or cable TV, or satellite TV, or some other TV system?

Thanks.
Ask Your Own TV Question
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,557
2,557 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,557 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,425 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I'm trying to use a RCA amplified HDTV antenna with my older
I'm trying to use a RCA amplified HDTV antenna with my older Samsung TV. I live in a Florida … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My friend in the Dallas area uses a flat antenna mounted to
My friend in the Dallas area uses a flat antenna mounted to her window. She loses her TV signal airline traffic over her apartment. Is there a fix? … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
506 satisfied customers
My tv is on a antenna. As of last night I could not get a
My tv is on a antenna. As of last night I could not get a signal on any station. I rehooked my antennas over and over today is no different. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have antenna. It says "no signal" for every channel.
I have antenna. It says "no signal" for every channel. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I'm trying to connect a HD Antenna to a Vizio TV. 'No
I'm trying to connect a HD Antenna to a Vizio TV. 'No Channels in Master List. Where do I go after the input is on TV? … read more
Cabletech
Cabletech
High School or GED
137 satisfied customers
Hooked it up to digital antenna but receive only fuzz.
hooked it up to digital antenna but receive only fuzz. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,494 satisfied customers
Does not recognize input from satellite. Have recycled
Does not recognize input from satellite. Have recycled satellite box, powered on and off the TV. Going to menu shows all non-TV inputs non-available. Master satellite box in another room works fine. L… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,207 satisfied customers
Receiving a double image on both Direct tv and antenna.
receiving a double image on both Direct tv and antenna … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
My satellite on bedroom & downstairs working great. Upstairs
My satellite on bedroom & downstairs working great. Upstairs it says: No cable connected HDMI (1) check the cable connections and the settings of your source device. (2) press source on remote to sele… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
When off the satellite feed, the screen displays alternating
when off the satellite feed, the screen displays alternating black an white vertical stripes. When feed is thru Satellite, there is background interferrence - horizontal lines and intermittent scrambl… read more
Jack
Jack
technician
factory trained engineer
2,159 satisfied customers
My Insignia Tv won't play my dish satellite. I was told it
My Insignia Tv won't play my dish satellite. I was told it needed to be set to air? what ever that means. It's not in the manual?… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
Added antennae and lock is on. Don't know the four digit
Added antennae and lock is on. Don't know the four digit code. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,207 satisfied customers
I have just got a tvfox antenna but I can't get antenna or
Hi,I have just got a tvfox antenna but I can't get antenna or air on my panasnic TV source … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
My tv antenna input connector is broken. E550i-AO. 4 years
this afternoon my dog jumped up and caught the incoming tv antenna coax and pulled the connector out of the VIZIO… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
Getting an error that says to connect the antenna.
Getting an error that says to connect the antenna. Everything is connected … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Tv says antenna not connected, but it is, as we have a
Tv says antenna not connected, but it is, as we have a second tv connected to the same outside roof antenna … read more
Jack
Jack
technician
factory trained engineer
2,159 satisfied customers
I am attempting to install an antenna to receive local
I am attempting to install an antenna to receive local broadcasts. A window popped up when I tried to start the channel scan, asking me for a 4 digit " safety Pin " what is that? … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
I'm having trouble getting my TV from satellite to antenna
I'm having trouble getting my TV from satellite to antenna it's a Samsung model 5500 … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,494 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x