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Ask Shahid Your Own Question
Shahid, Technician
Category: TV
Satisfied Customers: 10992
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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I Have 3 insignia tvs and they have all some how zoomed in.

Customer Question

I Have 3 insignia tv's and they have all some how zoomed in. i have gotten Comcast out here thinking it was something to to with the cable but they said it was the tv. i do not still have the remotes that came with the tv's they are all on a universal remotes. The Comcast guy said i needed to get the original remote for to fix it but i cant find the tv model any where; BN64-01404A
Submitted: 4 years ago.
Category: TV
Expert:  Shahid replied 4 years ago.
Hello, my name is Shahid, I'll be happy to assist you,
Please allow me to ask you a few questions about your TV so that we can troubleshoot the issue.

- Can you please get the model number written on sticker pasted at back of TV?

Customer: replied 4 years ago.


Expert:  Shahid replied 4 years ago.
Thanks Steve for the model info.

I hope TV model number would be NS-42P650A11
Required remote control for this TV is available, please check following links for remote image and price info..

You may please download user manual copy of TV from following link..

I trust my input will help you out. Please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated!