How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan Your Own Question
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7203
Experience:  USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Type Your TV Question Here...
Dan is online now
A new question is answered every 9 seconds

Samsung Model SSLNT4661FX/XAA. TV works fine after it is

This answer was rated:

Samsung Model SSLNT4661FX/XAA. TV works fine after it is on, but two questions.
1. TV takes a very long time to come on.
2. It frequently comes on with red and white pixels. I can always fix this by turning it off and turning it on again immediately; the pixels are gone.

Welcome! I'm Dan, a TV repair pro with more than 10 years of experience in consumer electronics troubleshooting and repair. I'd be happy to help!

How long does it take to turn on? Has that time increased on the past weeks or months?


Customer: replied 4 years ago.

I timed it. It took two minutes to turn on.

Has that time increased over the past weeks?
Customer: replied 4 years ago.

The long time for the turn on has existed for about a year. The set works fine when it is on.

OK, thanks for clarifying. That's what I expected, based on this model's history.

More specifically, with this model, everything you're describing is very common. This model has been well known to have faulty capacitors on the power supply board, which causes this exact issue.

So well known, in fact, Samsung actually settled a class-action lawsuit about it in March 2012. This is good news for you, because Samsung will repair the unit at no charge… even if the unit is no longer covered under the original warranty.

You need to call 1-(NNN) NNN-NNNN That’s the support line for these claims. You can also read more about the settlement at this link.

If you’d rather repair it yourself, let me know and I can help you. You would have to pay for the parts.

I hope this is GOOD news, and that it answers your question. If it doesn't, just let me know!


Dan and 3 other TV Specialists are ready to help you
Thanks again for using the site, and for letting me assist you. If you need anything else, now or in the future, be sure to let me know! There are other categories, too... Legal, Medical, etc.

Oh! The site should be sending you a short survey. I'd really appreciate good marks. Thanks in advance!