TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV
This answer was rated:

I have a 6 year old Vizio P42HDTV10A that went from working

just fine to black screen...
I have a 6 year old Vizio P42HDTV10A that went from working just fine to black screen with ragged edges on the right side. The right side has a sort of horseshoe shaped snow area ranging in width from 0 to 5 inches. Reset has not resolved the problem.
Show More
Show Less
Ask Your Own TV Question
Answered in 31 minutes by:
6/24/2013
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,403
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified
Hello
Welcome
Thanks for the Question

I may be a few minutes between each request for info thanks for your patience!

If you press the menu button of the sets own remote control does that come up OK or are you still in this black screen and ragged edges mode?

Anthony
Ask Your Own TV Question
Customer reply replied 4 years ago

Yes, and the snowy background I described running around the right edge will show the picture when connected to a signal source.

Hi

If you try another input like a dvd is it the same then too?

Anthony
Ask Your Own TV Question
Customer reply replied 4 years ago

As I switch to PIP I'm able to get a very dark picture and the black area decreased in size


 

Hi Stan

Three things

1)The tcon board LCD panel display driver board
2)The LVDS lead that feeds the tcon board
3)The LCD panel (screen)itself

If it is the panel it wont be an option to repair due to the cost
Their is no way to check the tcon board it can only be replaced if i clears the fault then your in business if not then the panel is bad, an outside chance is the LVDS multistrand lead checked by "wiggling" to see if problem clears.

Let me know if you want to try a tcon board and manipulate the LVDS lead yourself I will provide more details


If not a tech would charge a service charge of $100 just to diagnose and try tcon.

You can locate a tech in your area by using this link www.tvrepairpros.com

Let me know if you need more info
Please dont forget to rate the answer.Thank You

Many Thanks
Anthony

Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,403
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified
Anthony_Infotech and 87 other TV Specialists are ready to help you
Ask your own question now
Customer reply replied 4 years ago

Thanks for the thorough answer. I found youtube on the replacement of the tcon board and availability of low cost replacement board. I'll try the cables as suggested and if that does not fix I'll take the gamble on the board.


Stan

Hi Stan

I can provide more info on that you need to get the tcon out initially and get the partnumber from the board itself this is very important and then you may be able to get the board from shopjimmy.com

Many Thanks for the rating

Anthony
Ask Your Own TV Question
Customer reply replied 4 years ago

Very impressed with the service. I supervised a team of technical support engineers for Tektronix for 25 years so I'm familiar with what you go through. Spend my days now far away from electronics where I run my own business as a gunsmith.


 


Thanks again Anthony.


Stan

Hi Stan

Thank You for the comments.

If you need more help please just let me know

Have a great day!

Anthony
Ask Your Own TV Question
Ask Anthony_Infotech Your Own Question
Anthony_Infotech
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,403
15,403 Satisfied Customers
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS

Anthony_Infotech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
How do I set a Maximum Volume for my LG 22LG30
No Comment Added39646.458146331… read more
Chris
Chris
General Manager
Vocational, Technical or Trade Scho
48 satisfied customers
My phillips 32 tv turns itself off 3-5 seconds after i turn
My phillips 32" tv turns itself off 3-5 seconds after i turn it on.?… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
Samsung TV remote control stopped working
remote control suddenly stopped working on relatively new samsung LN55C630… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
Remote control is broken for my westinghouse tv and I only
Remote control is broken for my westinghouse tv and I only see the power buttons where are the rest of the buttons? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
Some functions on the remote control either don't work or
Some functions on the remote control either don't work or operate intermittently. It is not the handset as we replaced the handset and still have the same problems. Have done a reset on the TV without… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,676 satisfied customers
Bought a Rca universal remote control and can not work the
Hi bought a Rca universal remote control and can not work the TV … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,676 satisfied customers
I want to purchase a remote control for a Panasonic plasma
I want to purchase a remote control for a Panasonic plasma television manufactured in 2005 … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,653 satisfied customers
Ive lost the remote control for my 20 inch Hisense TV what
Ive lost the remote control for my 20 inch Hisense TV what kind of remote control can I buy to replace it? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
My Samsung remote control is not working. I changed the
My Samsung remote control is not working. I changed the batteries, but still not working. My Direct TV remote is working, so can watch TV, but unable to use my Smart Hub. Don't know what to do. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
My tv won't respond to the original remote control. Ive
My tv won't respond to the original remote control. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
How to program a tv without a remote control model
How to program a Phillips tv without a remote control model 32hfl5763lf7 … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Polaroid is not listed s one of the Directv remote control
Polaroid is not listed s one of the Directv remote control setup … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
The remote controller no longer works on my sound bar
The remote controller no longer works on my sound bar model#S3820, How can I get a new one? Or, … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I am not able to turn TV on with remote control. Is there
I tried Westing house remote control and Comcast universal remocon … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,653 satisfied customers
Looking for a remote control replacement. PDP42V18HA
nothingt is working no matter what I do with the manual buttons I keep getting no aignal … read more
Louie
Louie
Technician
Associate Degree
2,950 satisfied customers
Can yo supply remote control unit for an LCD TV receiver
Can yo supply remote control unit for an LCD TV receiver L42E9ADF and if yes,what will be the cost? Karel Tille… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
How can I get the remote control my tv remote control is
Hi sir how can I get the remote control my tv remote control is broken and my serial # LX20600039. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
I have a 22 inch Voxson LCD TV with DVD. The remote control
I have a 22 inch Voxson LCD TV with DVD. The remote control is hard to connect. Do you have replacement remote controls please? … read more
Louie
Louie
Technician
Associate Degree
2,950 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x