TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV
This answer was rated:

I have a 65 in dlp. Wd-65738. Have had no problems since purchase

I have a 65 in...
I have a 65 in dlp. Wd-65738. Have had no problems since purchase in late 2010. Turned on tv. No picture but had sound. Tried to reset - didn't fix problem. Plenty of ventilation in back of set. Ordered new bulb. Problem seemed fixed for about 45 seconds. Screen then began to distort, then went black, then tv shut off. Tried again - same result. Thoughts?
Show More
Show Less
Ask Your Own TV Question
Answered in 1 hour by:
6/24/2013
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,029
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified
Hello, my name isXXXXX'll be happy to assist you,
I'm sorry you are having this difficulty.
Please allow me to ask you a few questions about your TV so that we can troubleshoot the issue.

- Does status light on TV blink in red or yellow when TV shuts Off?
If yes, can you please check in what order it blinks?

Thanks.
Ask Your Own TV Question
Customer reply replied 4 years ago
When I turn tv on the status lite is green. 18 seconds later the picture comes on and is normal for 25 seconds then begins to flicker. Picture flickers for 8 seconds then tv turns off. When tv goes off the status light is solid red.
Thanks Marc for the reply.
Solid red status light indicates lamp failure issue in TV,
- Can you please tell me where did you buy replacement bulb and what was its price?
- Was it complete lamp assembly or bare bulb installed in old lamp casing?
Ask Your Own TV Question
Customer reply replied 4 years ago
Purchased from amazon. Complete assembly. Forcetek model 915B441001. Paid 34.30.
Thanks Marc for the reply.
It seems lamp issue in TV as TV protection system detects lamp failure error and display it as solid red status light.
There is big price difference in amazon lamp and Mitsubishi original replacement that is available for $99 at Mitsubishi Parts (official site).
Please click above link, put TV model number in search bar to get lamp price info.
I would recommend to install Mitsubishi original replacement lamp in TV that would resolve the problem.
I trust my input will help you out. Please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated!
Regards,
Shahid.
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,029
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified
Shahid and 87 other TV Specialists are ready to help you
Ask your own question now
Ask Shahid Your Own Question
Shahid
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,029
12,029 Satisfied Customers
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

Shahid is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Sharp LC-60LE600U will not turn on. When I disconnect the
Sharp LC-60LE600U will not turn on. When I disconnect the cord and reconnect it, the chevron will light up for about 30 seconds then goes off. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
324 satisfied customers
Tv flickered for a while and stopped..now pic is dark...how
Tv flickered for a while and stopped..now pic is dark...how to fix it? Tv is less than two years old..checked other Tv (s) in the house..they are OK so I know it's not cable related … read more
Shahid
Shahid
Technician
12,029 satisfied customers
We are getting an error message when we loop a video from a
We are getting an error message when we loop a video from a thumb drive. Message says: unsupported feature. This audio data is not supported. Can you assist? … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
286 satisfied customers
Is it possible to hook up Ooma with direct TV? Magnovox
No problem with tv menu. I have no wiring for a land line … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I turn the power on and the tv automatically turns off in 10
I turn the power on and the tv automatically turns off in 10 seconds. The picture during 10 sec is only on the left side . The right side is black.If I try to change channels or get menu, tv goes off.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,654 satisfied customers
My Sylvania tv flashes different colours red blue black ect
Hi My Sylvania tv flashes different colours red blue green black white ect Ive tried many different combos on the tv remote and tv bittons but nothing works What do we do … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,654 satisfied customers
I have an older tv that one channel blacks out half the
I have an older tv that one channel blacks out half the picture from time to time. I have to shut down and turn on to recover often. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
324 satisfied customers
I could use advice on cleaning the screen. Samsung model
it is dirty with some finger prints...y tv works fine … read more
Shahid
Shahid
Technician
12,029 satisfied customers
I have a Panasonic 32LX85 and the zoom adjust is grayed out.
I have a Panasonic 32LX85 and the zoom adjust is grayed out. I have tried multiple sources to change it and can't … read more
stevenl1469
stevenl1469
26 satisfied customers
Have an L. G 42LA6200 and it's got me stumped. Don't know
Have an L JA: What's the brand and model number of your TV? How old is it? Customer: g 42LA6200 and it's got me stumped. JA: Does the TV menu work? Do you have the same problem on all sources/inputs? … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,677 satisfied customers
My Panasonic viera tv won't stay on more than 3 seconds.
My Panasonic viera tv won't stay on more than 3 seconds. Cable company stated it's on standby. How can I change that? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,654 satisfied customers
Replaced main board on Samsung tv model # ln46a530p1fxza.
replaced main board on Samsung tv model # ln46a530p1fxza. part # on the board ( BN94- 01628z) . I now have color distorcion.. Where is the problem? … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,677 satisfied customers
My tv keep changing channels while i am watching tv. It is a
Hello my tv keep changing channels while i am watching tv … read more
Shahid
Shahid
Technician
12,029 satisfied customers
We have a Vizio P50HDM kids were playing xbox, it made a pop
we have a Vizio P50HDM kids were playing xbox, it made a pop sound and all went black. A friend says it is probably a fuse...any ideas? … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
X kdl 37xbr6. Sony kdl 37xbr6 about 9 yrs. No picture.
no picture. backlight works. replaced t-con board. no change. replaced main board, passed audio for a few seconds and gave white vertical band on middle of screen. then nothing. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
324 satisfied customers
Mire me regalaron un tv LG del 2013 de 32 in y no tiene
Mire me regalaron un tv LG del 2013 de 32 in y no tiene pata, solo se puede colgar en la paret , pero yo lo necesito parado en una mesa … read more
Harry
Harry
550 satisfied customers
I have a problem. I bought a Rocky TV February 2016. Today
Hello, I have a problem. I bought a Rocky TV February 2016. Today the colors on the screen changed to streaks, as if I am viewing through a veil. … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,677 satisfied customers
I have a sony Bravia tv The picture is too wide. How can I
Hi my name is***** have a sony Bravia tv The picture is too wide. How can I adjust it? … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
324 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x