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i have a 32 in toshiba flat screen tv and my dvd player doesnt

Customer Question
i have a 32 in...
i have a 32 in toshiba flat screen tv and my dvd player doesn't want to play on it. what channel does the tv have to be on to get the dvd player to work

thanks
Jerry
Submitted: 5 years ago.Category: TV
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Answered in 1 minute by:
4/28/2012
TV Technician: alr3d, Technician replied 5 years ago
alr3d
alr3d, Technician
Category: TV
Satisfied Customers: 766
Experience: tv repair
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how is the DVD hooked to the tv?

 

 

 

Allan

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Customer reply replied 5 years ago

 

with a red white and yellow cable

 

TV Technician: alr3d, Technician replied 5 years ago
then you tv must be on a input not a channel. what is the model number to your tv?
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Customer reply replied 5 years ago
32C120U
TV Technician: alr3d, Technician replied 5 years ago
turn on the DVD and hit the input button on the top right of the remote that came with that tv until you see the dvd.
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Customer reply replied 5 years ago
will a regular dvd play on a blue ray player?
TV Technician: alr3d, Technician replied 5 years ago
yes
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Customer reply replied 5 years ago
i have a picture but no sound or color
TV Technician: alr3d, Technician replied 5 years ago

check the cables in back of the DVD player. i think you have them in the wrong holes.

 

Allan

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Customer reply replied 5 years ago

i have sound now but now color i check the tv and the dvd player

 

TV Technician: alr3d, Technician replied 5 years ago

what outputs are you using on the back of the DVD?

 

 

 

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Customer reply replied 5 years ago
audio out
TV Technician: alr3d, Technician replied 5 years ago

i need your model number to your DVD player.

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Customer reply replied 5 years ago

11LE

E234498 ?

only numbers i could find

TV Technician: alr3d, Technician replied 5 years ago
i cannot find a manual on it. tell me what each line on the back of you DVD says? each one you are hooked to
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Customer reply replied 5 years ago
audio L- white wire, R- red wire and video out-yellow wire
TV Technician: alr3d, Technician replied 5 years ago

ok now the ones on the back of the tv?

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Customer reply replied 5 years ago
audio in for the red and white and the yellow is in the green plug cvbs/y
TV Technician: alr3d, Technician replied 5 years ago

does the back of your DVD have any other outputs that you are not using?

 

Allan

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Customer reply replied 5 years ago
yes 1 - lan and one with HDMI out - and one coaxial
TV Technician: alr3d, Technician replied 5 years ago

ok give me a min i have to read through this.

 

 

Allan

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Customer reply replied 5 years ago

ok

 

Jerry

TV Technician: alr3d, Technician replied 5 years ago
what else is hooked to you tv and how is it hooked to it?
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Customer reply replied 5 years ago
one cable in the hdmi slot coming from the cable box
TV Technician: alr3d, Technician replied 5 years ago
try the DVD on HDMI to see what we get?
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Customer reply replied 5 years ago
it says no signal
TV Technician: alr3d, Technician replied 5 years ago
how long have you had the DVD?
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Customer reply replied 5 years ago
1 1/2 years got it at walmart
TV Technician: alr3d, Technician replied 5 years ago
did it just stop working?
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Customer reply replied 5 years ago
no we bought a new tv
TV Technician: alr3d, Technician replied 5 years ago
can you look on the back again and see if it says model number anywhere?
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Customer reply replied 5 years ago
try this no. MBP5120FF7E it was on the bottom
TV Technician: alr3d, Technician replied 5 years ago

i am sorry i have done all i can do. i will opt out of this question and see if another expert can help

 

have a great day.

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Customer reply replied 5 years ago

sorry to here that was learning a little on my end but thanks for your help

 

Jerry

TV Technician: TV Tech1, Technician replied 5 years ago
TV Tech1
TV Tech1, Technician
Category: TV
Satisfied Customers: 5,316
Experience: 30 Years experience. Authorized Warranty servicer.
Verified

Hmm, so you do get sound and picture from your DVD player, but the color is gone, and the picture is black and white? The TV is using a combination Composite/Component input jack and the WAY it knows the difference is the RED Video connector -- You may have mistakenly connected the RED AUDIO to the RED VIDEO jack, and now your TV THINKS you connected the Component cable like this one here --

 

So the first thing I would check is to make sure the DVD's Red audio is connected to the TV's Red Audio, and not the RED VIDEO.

 

The red video plug....if something is connected to it, switches that INPUT jack from 3 Wire composite, to 5 Wire component input.

 

And when you do that....you get a black and white picture.

 

Toshiba 32C120U TV

Magnavox MBP5120FF7E DVD player.

 

 

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Louie
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