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Have a Emerson LCD TV 42" model # LTDN42V68US, Flesh tones…

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Have a Emerson LCD...
Have a Emerson LCD TV 42" model # LTDN42V68US, Flesh tones on the picture are green. Cannot adjust from the picture mode.
Submitted: 5 years ago.Category: TV
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Answered in 1 minute by:
4/21/2012
TV Technician: Steve G., Technician replied 5 years ago
Steve G.
Steve G., Technician
Category: TV
Satisfied Customers: 17,987
Experience: VP of electronic repair company. Audio nut.
Verified

Hi. I'm Steve. I'm sorry to hear about your TV. I will try my best to give you a precise and accurate answer.

Is this green tint across all of the TV's inputs?

Grab the Emerson remote (NOT the cable box remote) and pull up a menu. Is it similarly green?

Let me know.

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Customer reply replied 5 years ago
No, just on the flesh tones, all the other colors are fine, Just everyone has a geen face.
TV Technician: Steve G., Technician replied 5 years ago

That's not really what I was getting at.

Let's try this. Do you have a DVD player or a Wii or something else connected to the TV?

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Customer reply replied 5 years ago
We have a dvd player.
TV Technician: Steve G., Technician replied 5 years ago
Ok...do you get the same problem when you play a DVD?
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Customer reply replied 5 years ago
No, When you play a movie in the dvd the color is fine.
TV Technician: Steve G., Technician replied 5 years ago
Ok, we're getting there. So, is there a difference in how the cable box and the DVD player are connected? For example, is the cable box using a red white and yellow set of wires? How about the DVD player?
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Customer reply replied 5 years ago
Ok, There are 5 plugs going into the back of the tv, one is white, one is red, one is orange, and two of them are blue. The dvd player has a single yellow plug that is a lot thinner than the other five.
TV Technician: Steve G., Technician replied 5 years ago

Ok let's look at the orange and two blues. These probably are red, green and blue.

The blue should be connected to a blue jack at each end (TV and Cable box). The red should be connected to the red jack at each end and the green etc....

First, make sure that is the case and then make sure the connections are good.

Let me know.

Steve

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Customer reply replied 5 years ago
I know what you are saying, But the tv cables have been hooked up the same way for two years,Nobody touched them, The green faces on the tv just started today.
TV Technician: Steve G., Technician replied 5 years ago

Ok, then the most likely culprit is the main processing board in the TV. On these TVs that is the board that has the RCA connections attached to it. You would need to change it out with a new or refurb'd one like THIS ONE.

This should take you less than 30 minutes. No soldering is required. Just take the back off the TV, unplug the old board, plug the new one in.

To have this done at a TV repair shop will probably run around $225-$275.

I'll be here if you need more help. I want you to be 100% satisfied with my answer.

Please remember to click 'Accept' and/or give me a positive rating so that I am compensated for my time and effort. If you don't, I won't get anything. It doesn't close the question and we can still continue.

Please also bookmark my web page at www.stevetheguru.com so that you can contact me with your future electronic questions.

Thanks very much.

Steve

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Customer reply replied 5 years ago

It was the cable box.

TV Technician: Steve G., Technician replied 5 years ago

Well, I was leaning that way but you said:

I know what you are saying, But the tv cables have been hooked up the same way for two years,Nobody touched them, The green faces on the tv just started today.

No worries.

Good luck with your TV.

Steve

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Category: TV
Satisfied Customers: 17,987
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Experience: VP of electronic repair company. Audio nut.

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