How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike G. Your Own Question
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 7000
Experience:  10 Years Audio Video Repair & Setup
Type Your TV Question Here...
Mike G. is online now
A new question is answered every 9 seconds

Hi Mike...another problem with the RCA 40 inch tv is the picture

This answer was rated:

Hi Mike...another problem with the RCA 40 inch tv is the picture does not fit the screen. There is a 4 inch black area on each side. Please help.

Good morning,

The size and shape of the picture on your screen is set in two places- the Tv and the cable box. So you have to use both remotes to find a combination of size and shape that you like. On the RCA remote-

Left arrow/FORMAT Press repeatedly to change the screen format: Normal, Zoom, Center, Stretch. Go to page 39 for more information on screen formats


On the Motorola DCX700 it's a little more complex. Basically you need to enter that secret menu again (Power off the cable box, Press MENU on the cable remote) and setup three things:

1. TV TYPE - set to 16:9

2. YPbPr/HDMI OUT - set to 1080i ONLY (un-select everything else)

3. 4:3 Over-ride - set to STRETCH (if you don't like black bars on the sides of non hd channels)

See the manual starting on page 29



If this information has helped you at all then please click accept (we can continue to communicate after you click accept). If you need further assistance simply reply here to this topic. Thank you for coming here to get your answer.


Mike G. and 2 other TV Specialists are ready to help you