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Sanyo DP55360 tv

Customer Question
Repair Question: The Tv Comes...
Repair Question: The Tv Comes On using remote or power button For 2secs Then Goes Off
Submitted: 5 years ago.Category: TV
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Answered in 2 hours by:
2/10/2012
TV Technician: Tim Nolan, TV Repair Technician replied 5 years ago
Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19,454
Experience: Factory trained TV repair technician. U.S. NAVY trained.
Verified
Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.

-Do you get picture and sound or just a power light?
-How old is the unit?


Please give me this information and I will be happy to assist you further.

Thank you,
Tim Nolan
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Customer reply replied 5 years ago
Get pic w/ please wait msg
1.2 yrs old
Usb, netflix, vudu, 55" model# given in question.
TV Technician: Tim Nolan, TV Repair Technician replied 5 years ago
You get that message for just a second then the screen boes black?

Tim
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Customer reply replied 5 years ago
The tv shuts off
Always able to turn it on but it does not stay on
TV Technician: Tim Nolan, TV Repair Technician replied 5 years ago
There are a couple of things that could cause this, unfortunately there is no reset for this television other than unplugging it. It will have an internal failure at this point. I will try to explain the possibilities the best I can.

First you could have a failure in the power supply, we have seen some capacitors fail in your model and cause funky problems like this. If this is the case you could be looking at somewhere around $175-$200 to fix the set. IF the power supply had to be replaced you could be looking at $250-300

Lastly you could have a problem with the panel itself, this would mean a new set for sure because the part cost is more than a new set. The panel in your tv is about $800 just for the part.

Any of these could cause your problem, but it will require troubleshooting to determine the exact cause of your problem. If you have experience, and test equipment and would like to attempt some troubleshooting I will be happy to assist you, however if you do not have equipment or experience then you would need a repairman at this time to get an exact diagnosis. I am sorry that I don't have a quick fix or easy answer for you on this one, it is definitely an internal failure.


If you would like any additional information or have more questions please don't hesitate to ask!

Please remember to press the ACCEPT button when we are finished, it is the only way I can get credit for helping you. I want you to be 100% satisfied so please, by all means ask any questions you might have on this subject. Positive feedback is always appreciated.

Thank you,
Tim Nolan
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Customer reply replied 5 years ago
http://www.fixya.com/support/t9239769-46_in_model_dp42848_screen_goes_half

Hi,

There are a couple of things that could cause this, unfortunately there is no reset for this television other than unplugging it. It will have an internal failure at this point. I will try to explain the possibilities the best I can.
First you could have a failure in the power supply, we have seen some capacitors fail in your model and cause funky problems like this. If this is the case you could be looking at somewhere around $175-$200 to fix the set. IF the power supply had to be replaced you could be looking at $350

Next could be the main board, this would not be good news because you could be looking at $400-$500 for the repair (I know this is up there in the price range and most likely getting over the cost of a new set).

Any of these could cause your problem, but it will require troubleshooting to determine the exact cause of your problem. If you have experience, and test equipment and would like to attempt some troubleshooting I will be happy to assist you, however if you do not have equipment or experience then you would need a repairman at this time to get an exact diagnosis. I am sorry that I don't have a quick fix or easy answer for you on this one, it is definitely an internal failure.
y

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Tim Nolan
Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19,454
19,454 Satisfied Customers
Experience: Factory trained TV repair technician. U.S. NAVY trained.

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