How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ridgerunnerras Your Own Question
Ridgerunnerras
Ridgerunnerras, Technician
Category: TV
Satisfied Customers: 602
Experience:  Technical support Engineer for 10 years
54869360
Type Your TV Question Here...
Ridgerunnerras is online now
A new question is answered every 9 seconds

Netflix Stopped Working On LG Smart TV.

Customer Question

Netflix stopped working on my 55 inch LG Smart TV. I start up the Netflix program and I can navigate to shows, but then it says it can't play it. I tried it on a number of different shows and i get the same message.

The exact message on Netflix is:

'We are having trouble playing this title right now. Please try again later or select a different title.'

What does this mean?

Submitted: 5 years ago.
Category: TV
Expert:  Ridgerunnerras replied 5 years ago.

Hello I would like to help you with this.

This is a message from Netflix and it is unlikely that there is an issue with the TV. This can happen once in a while and I have had the same issue in the past as well

Customer :
As it turns out, it wasn't Netflix it was the TV. I had to deactivate and then re-activate the Netflix application on the LG TV.