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Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19454
Experience:  Factory trained TV repair technician. U.S. NAVY trained.
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I have a Vizio Plasma TV. Recently after about an hour of

Resolved Question:

I have a Vizio Plasma TV. Recently after about an hour of TV time, a distortion strip approximately 4 inches wide goes down the right side of the picture. Is this repairable
Submitted: 5 years ago.
Category: TV
Expert:  Tim Nolan replied 5 years ago.
Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.

-What color is the line?
-How old is the unit?
- Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game counsel, etc.)

Please give me this information and I will be happy to assist you further.

Thank you,
Tim Nolan
Customer: replied 5 years ago.
Multi color but mostly gray

TV purchased Jun 2008

The only think hooked to the tv is the Uverse box. I switched out boxes to be sure it wasn't the problem but the strip reoccurred.
Expert:  Tim Nolan replied 5 years ago.
There are two things that can cause this, a buffer board and the plasma panel itself, the bad news is that there is no way to determine what one is causing it without putting the buffer board in the set. If the buffer board fixes the problem then case closed, if it does not fix the problem then the plasma panel itself is bad and the tv will be non repairable because the part will cost over $1300! Yes that is not a typo it is really over $1300.

Now if you have a professional install this for you, you can expect a bill of around $300-$400. Now that repairman is taking a risk because there is no way to know if it is going to fix it because the manufacture made no way to troubleshoot it, therefore he might pass the risk off to you and say something like:

If you want the board replaced and it fixes it then it is going to be $300-400 (whatever he charges) BUT if I put the board in there and it does not fix then problem then there will be a $150 fee for trying, this is to cover my time and the expense of sending the part back and the restocking fees I will incur.

Please let me know if you have any further questions.
If you would like any additional information or have more questions please don't hesitate to ask!

Please remember to press the ACCEPT button when we are finished, it is the only way I can get credit for helping you. I want you to be 100% satisfied so please, by all means ask any questions you might have on this subject. Positive feedback is always appreciated.

Thank you,
Tim Nolan
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