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I have a Sharp Aquos tv... Getting no picture and no sound…

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I have a Sharp Aquos...
I have a Sharp Aquos tv... Getting no picture and no sound ... less than 6mos old. HELP!
Submitted: 6 years ago.Category: TV
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Answered in 5 minutes by:
10/18/2011
TV Technician: Tim Nolan, TV Repair Technician replied 6 years ago
Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19,455
Experience: Factory trained TV repair technician. U.S. NAVY trained.
Verified
Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.

-What is the model number for the television? (this can be found on the back of the unit)
- Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game counsel, etc.)

Please give me this information and I will be happy to assist you further.

Thank you,
Tim Nolan
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Customer reply replied 6 years ago
Model # LC-60LE831U
TV Technician: Tim Nolan, TV Repair Technician replied 6 years ago
What is the light on the front of the tv doing?

Tim
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Customer reply replied 6 years ago

Light is on and steady.. no flickering .

None of the components come on. PS3, Wii, Satellite...

 

TV Technician: Tim Nolan, TV Repair Technician replied 6 years ago
If you look at the screen close in a dark room, do you see a slight glow?

If you press the MENU button on the tv itself, does the menu show up?

Tim
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Customer reply replied 6 years ago

There is a slight glow... all menut/input items show up on tv.

 

TV Technician: Tim Nolan, TV Repair Technician replied 6 years ago
When you cycle through the inputs, you get blank screens on all? Any no signal messages?

Tim
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Customer reply replied 6 years ago
No messages of any sort. it shows that the inputs are available for the components that are plugged in, but no picture
TV Technician: Tim Nolan, TV Repair Technician replied 6 years ago
Are all your devices, (ps3, wii, satellite) hooked up to the tv individually or do they all go to a receiver and then from the receiver to the tv?

Tim
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Customer reply replied 6 years ago
All hooked up individually.
TV Technician: Tim Nolan, TV Repair Technician replied 6 years ago
Ok then you have a bad main board in the tv here. Since your set is under warranty still you will need to contact Sharp at this point to get the set repaired. I am sorry, but there are not easy answers or quick fixes for this one.

If you would like any additional information or have more questions please don’t hesitate to ask!

Please never accept an answer until you are 100% satisfied and feel you can leave positive feedback. If I have answered your questions and met your needs then please press the green "accept" button. Otherwise please feel free to ask anything else to get your problem resolved. Positive feedback is always appreciated!

Thank you,
Tim Nolan
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