How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask PramitP Your Own Question
PramitP, Technician
Category: TV
Satisfied Customers: 3036
Experience:  Diploma in Electrical and Electronics from AVV University
Type Your TV Question Here...
PramitP is online now
A new question is answered every 9 seconds

my lg tv will not turn on. by the power button on the tv is

Resolved Question:

my lg tv will not turn on. by the power button on the tv is a red light and every time i hit the button it flashes once but does nothing. I've tried everything to get the tv to turn on but it seems nothing will work.
Submitted: 5 years ago.
Category: TV
Expert:  PramitP replied 5 years ago.
Hello, Welcome to Justanswer.

My name is Pramit.

Can you tell me how old the TV is and since when are you having this problem?

What is the exact model no.?

Do you hear any clicking noise?

Customer: replied 5 years ago.
i just bought the tv a day ago. when i click the power button nothing happens there is no clicking noise. on the back of the tv it says the model number is XXXXX not sure if that is the correct number.
Expert:  PramitP replied 5 years ago.
Can you try plugging the set to a different wall outlet(Remove surge protector if you are using any)?
Customer: replied 5 years ago.
tried a different outlet, but it didnt do anything. the tv is getting power fine. when i plug it in theres a red light in the buttom right corner next to the power button that comes on.
Expert:  PramitP replied 5 years ago.
Okay, press and hold the power button of the set for 15 secs. Does that help?
Customer: replied 5 years ago.
does not help. the red light blinks once and then nothing.
Expert:  PramitP replied 5 years ago.
That's basic troubleshooting. Normally I'd have gone for component or board level diagnosis, asking you to replace the power board but your set is fairly new. It is under warranty. So I suggest do not attempt a repair and directly claim warranty. The best part is you wont have to spend a penny in fixing it. You can contact LG at(NNN) NNN-NNNNor submit a claim by clicking here. Hope it helps. If you have any queries I will be glad to answer.

Best regards,

Please click the green ACCEPT button ONLY if you are SATISFIED with my help, so that I'll be credited for assisting you. Before leaving a negative feedback, give me one more chance to help you further.
Positive Feedback and Bonuses are greatly appreciated!!
PramitP and 3 other TV Specialists are ready to help you