Facing TV Problems? Ask a TV Technician.
Hello my name is Hank, Welcome to Just Answer!I can help you with your RCA tv
do you use a cable box or satellite, or do you just use an antenna?
ok, and you are seeing the "closed captions" on the screen? written text of the dialogue on the screen?
if this is what you are seeing, then you need to get to the settings for "CC" or "Captions" and turn them to "OFF"
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No. It is not the CC that I am having trouble with. It is only with one channel. It is the described video or SAP. As the program is playing, there is a voice describing the action that is taking place. It is annoying, and I would like to turn it off.
And I have gone to the SAP part of my TV menu, and have tried to click on it to turn it off, but can not figure out how to do so.
ah, i see. the other term for SAP is MTS for Multichannel Television Sound, is there an option for this setting?