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Anthony F.
Anthony F., Owner of TV Service Center
Category: TV
Satisfied Customers: 9830
Experience:  20+ yrs. of experience in TV repair, TV production and engineering as owner of TV service center.
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I just purchased a Sanyo DP 55441 LCD and the everytime I turn

Customer Question

I just purchased a Sanyo DP 55441 LCD and the everytime I turn it off all my personal settings go back to default settings including the TV input source setting. How do I save my settings?
Submitted: 6 years ago.
Category: TV
Expert:  Anthony F. replied 6 years ago.

Anthony's TV :

Hello JA Customer I have been fixing Tv and Electronics since I was 5 years old With better than 20 years experience and 17 years in business

Anthony's TV :

Under the LOCK menu look for FACTORY RESET

Anthony's TV :

RESET THE TV

Anthony's TV :

THEN when it asks you for STORE mode or Standard HOME mode

Anthony's TV :

Select HOME not STORE

JACUSTOMER-7f1n2mv7- :

I tried what you suggested twice and the problem is still there? Actually, the factory reset prompt is under system settings and not lock......

JACUSTOMER-7f1n2mv7- :

pgk

Anthony's TV :

Did you set the tv to home mode?

Anthony's TV :

did it ask?

JACUSTOMER-7f1n2mv7- :

Yes, it asked after I reset the system. I have set the TV to home mode on several attempts. It just refers back once you turn it off and loses all selections.

Anthony's TV :

Then you have a bad main board

Anthony's TV :

it should have remembered what you told ot

Anthony's TV :

How long have you had this tv?

Anthony's TV :

there are no parts for it

Anthony's TV :

NEW??

JACUSTOMER-7f1n2mv7- :

I have had the TV for 3 weeks....it was purchased brand new!

Anthony's TV :

that explains it

Anthony's TV :

its TOO NEW!!!

Anthony's TV :

Call Sanyo

Anthony's TV :

get them to send a servicer

JACUSTOMER-7f1n2mv7- :

I called Sanyo and they had the right directions to get the settings to work....no need for a servicer. I would appreciate my money back. This support was of no value.