How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Steve G. Your Own Question
Steve G.
Steve G., Technician
Category: TV
Satisfied Customers: 17987
Experience:  VP of electronic repair company. Audio nut.
Type Your TV Question Here...
Steve G. is online now
A new question is answered every 9 seconds

mitsubishi television wd 73737 wont stay on. The green light

Resolved Question:

mitsubishi television wd 73737 wont stay on. The green light flashes, blue welcome screen comes on, then TV shuts off? i cant find a reset button on the TV
Submitted: 6 years ago.
Category: TV
Expert:  Steve G. replied 6 years ago.

Hi and welcome to Just Answer. I'm sorry to hear about your TV. I will try my best to give you a precise and accurate answer.


Ok. Power the TV up and let it switch itself off.


ON THE TV, press the MENU and INPUT (or DEVICE) buttons together for 5-8 seconds.


The status LED will then flash indicating a two digit code separated by a brief pause.


It could be three flashes and then two flashes which would be 32.


The sequence will repeat 5 times.


Can you tell me the code please?



Customer: replied 6 years ago.
i am lacking a device / input button. I do have a menu? how can i get you the code?

my remote looks like this
Expert:  Steve G. replied 6 years ago.

Read my previous post. The buttons are on the TV not the remote.


Let me know.

Customer: replied 6 years ago.
i don't have them on my TV, just channel, volume and activity?
Expert:  Steve G. replied 6 years ago.

Ok, my bad on that one.


On this set, we want to press ACTIVITY and CHANNEL DOWN (CH \/ ) buttons.


Then follow the previous instructions.


Sorry 'bout that!!

Customer: replied 6 years ago.
thanks, looks like 12

one blink two blinks
Expert:  Steve G. replied 6 years ago.

Ok, well...that is a good thing. 12 is the indication for 'no error'.


Now. There is a way we can pull up a menu on the screen to see a history of errors. Does your screen come on long enough for you to click MENU 3 5 6 4 on the remote?

Customer: replied 6 years ago.
no luck, i get to a the blue welcome screen, press menu then 3, 5, 6, 4 and it shuts off

sometimes i don't get the blue screen? stays black and shuts off?

Expert:  Steve G. replied 6 years ago.

Ok. No worries.


When the TV shuts off, does the Status LED appear red?



Customer: replied 6 years ago.
nope, green only
Expert:  Steve G. replied 6 years ago.



The last one of these that did this had a bad main board. This error is not allowed for in the blink codes so there is no error code.


The board is roughly $500.


How old is this set?

Customer: replied 6 years ago.
dec 2009 how do i get this fixed?
Expert:  Steve G. replied 6 years ago.

So the TV is only a few months out of warranty.


I would call Mitsubishi, explain the problem and see what they say. They will probably tell you to replace the lamp although I do not believe that is the issue here. This is a known problem with the V41 chassis of which this set is comprised.


Bad main board. Call(NNN) NNN-NNNNSee if you can get them to meet some of the replacement cost.

Customer: replied 6 years ago.

is this the part your referring to?
Expert:  Steve G. replied 6 years ago.
That would be it. That's a great price.
Customer: replied 6 years ago.
cool thanks. Check out my product, I invented this and my national TV campaign is starting next week on TV

thanks for all your help
Customer: replied 6 years ago. sorry, so excited i forgot to give you the website

Expert:  Steve G. replied 6 years ago.

Cool. Good luck with that.


Hey, don't forget to click ACCEPT to help my rating.



Steve G. and other TV Specialists are ready to help you