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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Purchased RCA flat screen tv last year. The remote control

Customer Question

Purchased RCA flat screen tv last year. The remote control will not work. The number is XXXXX The internet places I searched tell me that the removt is not available. IS this information correct, if so I need the code for the tv. Service No. L32HD31R, Serial # XXXXX Thank you for any suggestions. The warranty has expired but I will not pay anything for your services. RCA should have a reputation of helping their consumers.

Andria Coble
Submitted: 6 years ago.
Category: TV
Expert:  TV Answerman replied 6 years ago.
Hello Andria and thank you for using JustAnswer.

You've mistakenly reached us. Let me know if you would like your deposit refunded or if you wish to have us assist you.
Customer: replied 6 years ago.
Yes, please refund my deposit.
Expert:  TV Answerman replied 6 years ago.
I'll send this to customer service. Good luck and have a great day.