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Dan
Dan, Master Tech and Repair Facility Trainer
Category: TV
Satisfied Customers: 7203
Experience:  USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
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vizio will not stay on

Customer Question

vizio will not stay on
Submitted: 6 years ago.
Category: TV
Expert:  Dan replied 6 years ago.

Hello,

Thanks for the question. My name is Dan.

 

What's the model number? This will be on the back panel.

Regards,
Dan

Customer: replied 6 years ago.
my vizio will not stay powerd on i have tried to reset it and that does not work
Expert:  Dan replied 6 years ago.
What's the model number?
Customer: replied 6 years ago.
vizio e320vl
Expert:  Dan replied 6 years ago.

Let's try a couple things so we can narrow this down. Make the room as dark as possible, and turn the TV on. Though the screen turns black, can you see a faint glow coming from it, like the backlight is working?

Customer: replied 6 years ago.
no i just goes to the vizio screen then turns off
Expert:  Dan replied 6 years ago.
Ok, thanks. With the room still dim and the TV still on, hold a flashlight 1-2 inches from the screen and look for faint images, shadows, or movement of what should be displayed on the screen. You can try to bring up the TV menu, too... so you'll know what to look for.
Customer: replied 6 years ago.
no it just powers of. it starts up normal and shows the vizio on the screen but after 3 seconds it turns compleatly off
Expert:  Dan replied 6 years ago.
Ok, thanks.

You've got a bad main board. A new board is $113 (part number is XXXXX). It's currently on factory backorder, but you can still place an order for one (click here).

Let me know if you need anything else. Though if this information was helpful, please click "Accept"... it's the only way I get paid for my work. You can still post follow-up questions afterward.