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i have a insignia t v and the picture does not fill the whole

Customer Question
screen, I realize broadcasting has...
i have a insignia t v and the picture does not fill the whole screen, I realize broadcasting has something to do with it, however my screen never fills out, it used to do so soon after I first got it but it out of adjustment. How can I fix it?
Submitted: 7 years ago.Category: TV
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Answered in 21 minutes by:
12/6/2010
TV Technician: Tim Nolan, TV Repair Technician replied 7 years ago
Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19,454
Experience: Factory trained TV repair technician. U.S. NAVY trained.
Verified

Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.

 

-What is the model number for the television? (this can be found on the back of the unit)

-How old is the unit?

- Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game counsel, ect.)

 

Please give me this information and I will be happy to assist you further.

Thank you,

Tim Nolan

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Customer reply replied 7 years ago
the set is 2 years old model# XXXXX 2009 I only have it hooked to cable no other attachments.
TV Technician: Tim Nolan, TV Repair Technician replied 7 years ago

Do you have a cable box?

 

Tim

 

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Customer reply replied 7 years ago
y yes we are connected to Hargray a local cable carrier
TV Technician: Tim Nolan, TV Repair Technician replied 7 years ago

Is there a button on the cable box remote that says PIC SIZE, FORMAT, ASPECT, ECT.?

 

Tim

 

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Customer reply replied 7 years ago

I do not see anything that resembles pic size. i would think it would be on the setting button, but that does not help me.

TV Technician: Tim Nolan, TV Repair Technician replied 7 years ago

On the INSIGNIA remote below the 9 button there is a ZOOM button, does that button do anything?

 

Tim

 

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Customer reply replied 7 years ago
no, My remont has a settings button, but when I go to this program I see nothing about picture size, the fact that it used to be right makes me think I have done something stupid to cause it to have the borders on each side of the screen
TV Technician: Tim Nolan, TV Repair Technician replied 7 years ago

You do not have the insignia remote that came with the tv when you bought it?

 

Tim

 

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Customer reply replied 7 years ago
you fixed it, i do not know why i didnt think of that
TV Technician: Tim Nolan, TV Repair Technician replied 7 years ago

Awesome news, glad you got it going!

 

Tim

 

Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19,454
Experience: Factory trained TV repair technician. U.S. NAVY trained.
Verified
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Tim Nolan
Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19,454
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Experience: Factory trained TV repair technician. U.S. NAVY trained.

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