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Jack, Technician
Category: TV
Satisfied Customers: 9893
Experience:  40 years experience as audio,video repair and installation tech
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the volume on my samsung tv is locked. how do i unlock

Customer Question

the volume on my samsung tv is locked. how do i unlock
Submitted: 6 years ago.
Category: TV
Expert:  Tim Nolan replied 6 years ago.

Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.


-When you try to adjust the volume what does the tv do?

-How old is the unit?

- Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game counsel, ect.)


Please give me this information and I will be happy to assist you further.

Thank you,

Tim Nolan

Customer: replied 6 years ago.
Hi, when I hit the volume key on my remote it immediately states locked across my tv screen. there is volume but it does not allow me to go up or down. the unit is about 1 year old. I have no other devices hooked up to my tv except cable.
Expert:  Tim Nolan replied 6 years ago.

Use the samsung remote to enter the menu and go to sound settings, the bottom setting says speaker select, what is that set to? Make sure it is set to TV SPEAKER


Does that change anything?




Customer: replied 6 years ago.
no, when i press the menu button my remote is still says locked
Expert:  Jack replied 6 years ago.

Hi and thank you for using justanswer.


To answer your question;

If you`ve never set a pin/code to lock your tv then the default code should be 0000


In case this does not work then you can reset the pin/code to the default 0000 with this procedure;

POWER(off) → MUTE → 8 → 2 → 4 → POWER (on).

Once you have the set unlocked you can go into your menu and turn off the V-chip / parental lock.

If you`d like to download the manual you can click here "click me "

You will find the info you need on pages 30 to 33

Hope this help and let me know if you have any questions.

Thanks again.