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Rod
Rod, TV & Communications Sys Repair
Category: TV
Satisfied Customers: 4501
Experience:  FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
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how to reset my tv model # dp50749-02

Resolved Question:

how to reset my tv model # dp50749-02
Submitted: 7 years ago.
Category: TV
Expert:  Rod replied 7 years ago.
Hi,

I'm sorry no one has responded sooner. Do you have the TV's original remote?

Also, what is the problem, that you want to reset the TV?

Thanks,
Rod
Customer: replied 7 years ago.
The screen is black, shows no picture at all. Every so often the green light will come on and off. I do have the original remote.
Expert:  Rod replied 7 years ago.
Hi,

I do not believe a reset will help this problem. Do you have sound, just no picture and if you have sound, does the TV controls work okay (volume, channel, etc.)?

Thanks,
Rod
Customer: replied 7 years ago.
no sound no picture the on light comes on and off
Expert:  Rod replied 7 years ago.
Hi,

It could be a protective mode shut down, the only way to reset this is to unplug the TV for about 30 minutes and then plug it back in.

I do not believe this will solve you problem - as Sanyo TVs are known to have power supply problems and your symptoms indicate this. When you try to turn it on, do you hear any clicking?

Thanks,
Rod
Customer: replied 7 years ago.
went the light comes on and off i heer a ckikint sound
Expert:  Rod replied 7 years ago.
Hi,

The TV is going into a protective shut down, there can be different boards that cause this. For a plasma TV, the most common is the Y-boards, but any circuit can cause a protective shut down.

It will have to be serviced. A service estimate will run $45-$75, depending on your location. The estimate charge will apply towards labor for repairs should you decide to have it repaired.

As I mentioned, a common problem with Sanyo TVs is the power supply, and if the power supply is found to be the problem, a repair could run $200-$250, labor included. If one of the Y-boards is found to be at fault, it would run about $125 plus labor - usually only one of the driver boards fails.

Sorry its not a direct - replace this - answer, but it will have to be diagnosed.

Ask if you have any questions.

Thanks,
Rod
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