Facing TV Problems? Ask a TV Technician.
Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.
-What is the model number for the television? (this can be found on the back of the unit)
-How old is the unit?
- Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game counsel, ect.)
Please give me this information and I will be happy to assist you further.
Thanks for your response.
It is an Olevia E370 about 3 years old. Several peripheral devices are connected ... DVR, DVD player, game (Nintendo WII) console. ...
The problem occurred while grandkids were watching a downloaded (netflix ROKU) movie and, I believe, having a button pushing session on the TV remote.
The message box is on the screen all the time no matter what device is being used.