TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV

I recently bought a Vizio sound bar and spdif cable to hook

Customer Question
to my Philips 42'' TV...
I recently bought a Vizio sound bar and spdif cable to hook to my Philips 42'' TV. The spdif cable connects to the sound bar but does not connect to the spdif out connection. What do I need to for digital sound?

Thanks
Submitted: 7 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 28 minutes by:
8/2/2010
TV Technician: Steve G., Technician replied 7 years ago
Steve G.
Steve G., Technician
Category: TV
Satisfied Customers: 17,987
Experience: VP of electronic repair company. Audio nut.
Verified

Hi and welcome to Just Answer. I'm sorry to hear about your TV. I will try my best to give you a precise and accurate answer.

 

Are you saying that the TV does not have an optical out? Can you tell me the model number of the Phillips and the sound bar?

Ask Your Own TV Question
Customer reply replied 7 years ago
Hi

My tv has an spdif out and trying to connect to the Vizio sound bar 200. My tv model number is XXXXX I bought a spdif cable and it hooks to the sound bar but it does not hook to the tv via the spdif out slot.

Thanks,

-JL
TV Technician: Steve G., Technician replied 7 years ago

Ok, there are two types of SPDIF jack.

 

They are shown here:

 

graphic

 

The one on the left is known as a coaxial, the other is an optical.

 

I assume that you don't have a matching pair - i.e. one on the TV and a similar one on the soundbar??

 

 

 

Ask Your Own TV Question
Customer reply replied 7 years ago
Yes!
TV Technician: Steve G., Technician replied 7 years ago
So can you tell me what you do have please?
Ask Your Own TV Question
Customer reply replied 7 years ago
Sorry, I have both... The SPDIF out (the coaxial I think) is on the tv and the optical is on the sound bar. I can connect to the sound bar but not the tv.
TV Technician: Steve G., Technician replied 7 years ago

That stinks.

 

Ok, easy fix. You need to buy a coax to optical converter. It is about $30 and you can buy one here: http://store.nexternal.com/shared/StoreFront/default.asp?CS=avtoolbox&StoreType=BtoC&Count1=461300075&Count2=378440499

 

Let me know if you need more info.

 

Please don't forget to click ACCEPT to help my rating on 'Just Answer' and let me know if I can help you further. I will be here if you need more help, info or have a follow up comment or question. It is the only way that I get paid for my time and research and it does not close our dialog together...we can continue with your issue. Please also consider a bonus. Bonuses are...well...they're a bonus!!

Steve G.
Steve G., Technician
Category: TV
Satisfied Customers: 17,987
Experience: VP of electronic repair company. Audio nut.
Verified
Steve G. and 87 other TV Specialists are ready to help you
Ask your own question now
Customer reply replied 7 years ago
Thanks for you reply. While your answer was helpful, I still needed another cable which was not mentioned during this session.
Customer reply replied 7 years ago
Hi

I bought the converter and it still doesn't work... Can you help?
TV Technician: Steve G., Technician replied 7 years ago
I'm not sure that I can. You are getting no sound from the digital cable going into the soundbar?
Ask Your Own TV Question
Customer reply replied 7 years ago
I got it to work only for the regular stations and not the HD. The user manual said to change the PCM setting in the TV but I don't have that option. The other option the user manual gives is to use the analog. The problem with that is the audio coming out of the tv is not analog.
Ask Steve G. Your Own Question
Steve G.
Steve G.
Steve G., Technician
Category: TV
Satisfied Customers: 17,987
17,987 Satisfied Customers
Experience: VP of electronic repair company. Audio nut.

Steve G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,906 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,425 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have three Philips DVDR75/17 dvd recorders with very few
I have three Philips DVDR75/17 dvd recorders with very few hours of use on any of them. They all play DVDs of movies but none of them record DVDs as they are supposed to. I am using the proper blank DVDs. The one I used to have, which is no longer working, had a "firmware upgrade" if my memory serves me well. I don't know if the other three DVDR75/17 have had this upgrade. Otherwise, I don't know why all three (supposedly little used from different sellers) spare DVD Recorders do not work. Any ideas???? … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
286 satisfied customers
My remote will not control my Philips divx ultra hts3544/37.
my remote will not control my Philips divx ultra hts3544/37 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
Won't turn on. Philips 58PFL4609-F7. Worked last night,
Won't turn on JA: What's the make and model of your tv, and has turning it on been a problem in the past? Customer: Philips 58PFL4609-F7 JA: Does the TV menu work? Do you have the same problem on all … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
315 satisfied customers
I just bought a new Philips smart tv and cannot seem to add
I just bought a new Philips smart tv and cannot seem to add the Hulu app on the TV. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Want turn on. Philips ultrs. Philips ultra 4k tv. Today
Want turn on JA: What's the make and model of your tv, and has turning it on been a problem in the past? Customer: Philips ultrs JA: Does the TV menu work? Do you have the same problem on all sources/… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
Welcome to the new media guide won't go away. Philips 55
Philips 55 inches ultra 4K 4000 series, just bought it two weeks ago … read more
Chris Lindsey
Chris Lindsey
IT University
146 satisfied customers
Just bought a new remote for my tv. The Philips SRP3013.
Just bought a new remote for my tv. The Philips SRP3013. Followed steps per the manual to get it working but I now can only get 1 channel. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I have a philips flat hdtv model 42pf7320a/37. It won't
I have a philips flat hdtv model 42pf7320a/37. It won't power up. I've disconnected the power, then re-connected. The red LED blinks 6 long, then 3 short. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,650 satisfied customers
I have a philliops tv when i hit power the philips logo
i have a philliops tv when i hit power the philips logo comes on then it powers right off whats wrong with it… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
We have a 52 inch philips led tv. today the picture went
Hi! we have a 52 inch philips led tv. today the picture went black. the audio is on when we push the guide we see all the channel info...even the info for the remote shows on the screen just not a pic… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My Philips smart tv won't connect to youtube. Model
Netflix is fine...have contacted Shaw and all is well there ...I've some how diconfigured the Youtube part … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Philips tv trying to connect to Netflix Having issue. Bought
Philips tv trying to connect to Netflix Having issue … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
37 satisfied customers
I bought a Philips soniccare last year and the start button
I bought a Philips soniccare last year and the start button is stuck si I cannot brush with it … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Philips HTL 2160 sound bar --sound Ok for an hour then drops
Philips HTL 2160 sound bar --sound Ok for an hour then drops out … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
We have a philips DVD player and the drawer will not open to
We have a philips DVD player and the drawer will not open to put in the disc, what do I do? … read more
Electrotech2017
Electrotech2017
Audio and Video Technician
Vocational, Technical or Trade School
83 satisfied customers
Have new Philips TV, whenever I change volume level, a voice
have new Philips TV, whenever I change volume level, a voice comes on reflecting change. Its driving us crazy. If there is no fix, WalMart gets it back … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,672 satisfied customers
I live alone right now and I have a Philips remote that
Hello my name is***** live alone right now and I have a Philips remote that didn't come with my big Philips tv Help me make it work. I am disabled. Please it's a Philips energy star… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
CAN OPTICAL DIGITAL CABLE SOCKET BE REPLACED ON HITACHI 55
CAN OPTICAL DIGITAL CABLE SOCKET BE REPLACED ON HITACHI 55 INCH ROKU TV. UNPLUGED SOUND BAR TO PLUG IN TV EARS SMALL FLAPPER DORE CAME OFF NOW CABLE WONT STAY IN SOCKET. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,494 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x