TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

MY BIG SCREEN PHILIPS TV MENU BUTTON KEEPS POPPING UP

Customer Question
MY BIG SCREEN PHILIPS TV MENU BUTTON KEEPS POPPING UP
Submitted: 8 years ago.Category: TV
Ask Your Own TV Question
Answered in 18 minutes by:
6/29/2010
TV Technician: Anthony F., Owner of TV Service Center replied 8 years ago
Anthony F.
Anthony F., Owner of TV Service Center
Category: TV
Satisfied Customers: 9,830
Experience: 20+ yrs. of experience in TV repair, TV production and engineering as owner of TV service center.
Verified
Hello JA Customer
I have been fixing Tv and Electronics since I was 5 years old
With better than 20 years experience and 17 years in business
This is a frimware issue
this will fix it unless you have screwed up the keyboard with WD40
download this file

http://www.mediafire.com/file/mnuyty2jzcy/60pp9200d_37_fus_aen.zip

UNZIP FILE!!!!!!!
Then copy to USB drive stick that is blank
then put in TV in rear
PLUG IN TV
Follow on screen directions
Anthony F.
Anthony F., Owner of TV Service Center
Category: TV
Satisfied Customers: 9,830
Experience: 20+ yrs. of experience in TV repair, TV production and engineering as owner of TV service center.
Verified
Anthony F. and 87 other TV Specialists are ready to help you
Ask your own question now
Customer reply replied 8 years ago

I dont have a blank usb drive I will go out tomorrow and buy one is there a way to contact you back

TV Technician: Anthony F., Owner of TV Service Center replied 8 years ago
yes just save the email link
Ask Your Own TV Question
Customer reply replied 8 years ago
ok we will talk tomorrow
TV Technician: Anthony F., Owner of TV Service Center replied 8 years ago
ok
Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Anthony F. Your Own Question
Anthony F.
Anthony F.
Anthony F., Owner of TV Service Center
Category: TV
Satisfied Customers: 9,830
9,830 Satisfied Customers
Experience: 20+ yrs. of experience in TV repair, TV production and engineering as owner of TV service center.

Anthony F. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My Philips 5000 4k smart tv won't turn on. It's brand new
my Philips 5000 4k smart tv won't turn on. It's brand new from store, Plugged in, hit power button and white light indicator in bottom center of tv lights up, but no picture. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Its an android philips tv, when you switch it on it shows
Its an android philips tv, when you switch it on it shows the philips logo, then the android logo, but then goes back to the philips logo and repeats this constantly … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
My tv turns on but all I get is a black screen with Philips
My tv turns on but all I get is a black screen with Philips in big letters. I have tried changing batteries in the remote, turning it off with the power button on the side and unplugging it. Nothing i… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
have a 50 plasma that continues to go back into settings mode.
have a 50 plasma that continues to go back into settings mode. You can exit and it pops back up. Tried unplugging it for short and long periods of time. Can you help… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
My Philips 50 plasma tv keeps screen that reads, this gives
My Philips 50 plasma tv keeps screen that reads, this gives you an overview of the menus you can select. Any idea why this screen is prompted without anyone hitting the menu button on the remote?… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
My tv, brand new and just out of the box, keeps turning off
My tv, brand new and just out of the box, keeps turning off and on like it's caught in some kind of endless loop. The Philips screen pops up for a few seconds and then it shuts down and starts up agai… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
After a power outage my Phillips keep going to tv menu when
After a power outage my Phillips keep going to tv menu when I press exit or menu button I can watch tv for about 10 sec then it goes back to menu screen I took the batteries out of the remote still do… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
The menu keeps popping up and blocking the cable programing.
The menu keeps popping up and blocking the cable programing. when you hit the menu button to remove it, the menu screen comes back in 1 second. Any ideas? Philips 42in plasma tv. Thanks Warren… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
cannot find the paper that had the information about the make
cannot find the paper that had the information about the make and model about my 52 inch phillip wide screen the problem is the menu keep popping up please help if you can find the information i sent … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
my menu screen is stuck on my television. the remotes and TV
my menu screen is stuck on my television. the remotes and TV buttons will clear it for a second and then the menu screen is back… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
our Philips LCD tv menu screen keeps popping up every few seconds
our Philips LCD tv menu screen keeps popping up every few seconds and won't stop. How do I get it to stop doing that? We are in the middle of a movie, etc. and it just appears on its own. If I press t… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I have Philips 37PF7320A/37 LCD TV set. Perriodically the menu
I have Philips 37PF7320A/37 LCD TV set. Periodically the menu selection pops up on the screen on its own. What could be the problem? It happens even when I watch a movie via DVD player connected to th… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
Hi, I have a plasma flat screen Philips tv. Ive had it for
Hi, I have a plasma flat screen Philips tv. I've had it for 5 years no problems. We have it connected to a satellite. At first it started periodically popping up the tv menu screen. I had to search fo… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
My mother owns a Philip model # 42pf732oa/37 and the menu screen
My mother owns a Philip model # XXXXX and the menu screen stays on no matter what we do, no matter what button we push, it comes back to menu. We even tried disconnecting the t v hoping it might go to… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
Every few minutes, my Phiips TV reverts to the menu page. It
Every few minutes, my Phiips TV reverts to the menu page. It can be restored to picture by pressing the menu button on the remote, but then, after a short peruiod of time, it returns to the menu page.… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
Hi, we have a Phillips flat screen tv. Yesterday, the main
Hi, we have a Phillips flat screen tv. Yesterday, the main menu popped up on the screen all by itself and we can't get rid of it. No matter what we do, like try to exit the menu, the regular channel s… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
my menu screen keeps popping up. even after i exit out of it,
my menu screen keeps popping up. even after i exit out of it, it pops up 5 seconds later. how do i fix this?… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
I have a 42 Philips Ambilight Plasma and recently the menu
I have a 42" Philips Ambilight Plasma and recently the menu screen just pops up. I can exit out of it but the menu immediately comes back. I cannot wait TV or DVDs anymore. Is there a reset button or … read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x