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i have a three year old samsung plasma 52 tv, it goes black…

Customer Question
i have a three year...
i have a three year old samsung plasma 52 " tv, it goes black and still has sound??? How do i sort this?
Submitted: 8 years ago.Category: TV
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Answered in 3 minutes by:
6/28/2010
TV Technician: James, Technician replied 8 years ago
James
James, Technician
Category: TV
Satisfied Customers: 2,205
Experience: AV Service Engineer (4 Years)
Verified
Hi There,

Does it always go black ? Does it always take the same amount of time to go black?

Can it be temporarily fixed by turning the set off and on again ?

James
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Customer reply replied 8 years ago
Yeah it always goes black, no it doesnt always take the same amount of time and yes it is temporarily fixed by switching it off and then on again
TV Technician: James, Technician replied 8 years ago
Hi There,

It sounds like either the inverter board which powers the backlight, or the power supply which powers the inverter board is faulty.

Are you wanting to fix this problem at home or are you just wanting to know how much it would cost to repair ?

Are you comfortable working with electronics ?

James
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Customer reply replied 8 years ago
can you give me the answer to both please
TV Technician: James, Technician replied 8 years ago
Hi There,

Could you provide me with the model number of the unit please ? It should be on the rear of the unit near the power cable inlet.

James
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Customer reply replied 8 years ago
the full details are sp5ol7hxxixeu
type at5ol7
Customer reply replied 8 years ago
is anyone helping?
TV Technician: James, Technician replied 8 years ago
Hi There,

Are you sure you have the model number correct, I've searched extensively and have been unable to find anything with this number.

James
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Customer reply replied 8 years ago
SP50L7HX
TV Technician: James, Technician replied 8 years ago
Hi There,

Your SP50L7HX is actually a rear projection set, not a plasma as you initially mentioned. I'm going to opt-out and let another expert answer the question, ignore my previous advise as it was meant for a different type of set.

James
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