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I have a ASTV 3619WS which has operated well for the 3 years…

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I have a ASTV 3619WS...
I have a ASTV 3619WS which has operated well for the 3 years since we bought it. Recently it doesn't respond to it's controls both remote and manual. The best I can get is a very dark (almost black) picture. Does this mean it's caput? What should we do next?
Submitted: 8 years ago.Category: TV
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Answered in 4 hours by:
6/28/2010
TV Technician: Gina King,
 replied 8 years ago
Gina King
Category: TV
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