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have a ghostlike double image on right side of tv picture on…

Customer Question
have a ghostlike double image...
have a ghostlike double image on right side of tv picture on my 46 inch Bravia TV.What is wrong?
Submitted: 8 years ago.Category: TV
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Answered in 58 minutes by:
6/28/2010
TV Technician: euro-pro llc, Technician replied 8 years ago
euro-pro llc
euro-pro llc, Technician
Category: TV
Satisfied Customers: 1,636
Experience: 20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,
Verified

Hi,

I will try to help you with this question.

What is the tv model and serial# XXXXX?-you can find these on the label on the back cover of the tv set.

Can you attach a picture with this issue?This would be VERY helpful to correctly diagnose this tv set/use the insert/edit picture button on the toolbar-max 1Mb,Jpeg picture.

Thank you.

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Customer reply replied 8 years ago
model no. KDL-46xBR4 serial no.8245769
TV Technician: euro-pro llc, Technician replied 8 years ago

Thank you for the reply!

I would really appreciate a picture with this issue.

It is VERY important for a correct diagnose.

If you are not comfortable to use the insert/edit picture feature of this site,you can upload it to any other public site( like picasa,or tinypictures,etc)and provide the link to the picture.

Thank you

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TV Technician: euro-pro llc, Technician replied 8 years ago

Hi,

Are you having difficulties with the picture?

Do you still need help with this question?

Thank you

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Customer reply replied 8 years ago
My TV issue has been resolved. An HDMI cable had been misplaced so there nothing wrong with the TV. I would like to cancel my subscription to XXXXX confirm this by email [email protected]
TV Technician: euro-pro llc, Technician replied 8 years ago

I am just providing technical expertise,and I cannot cancel your account.

Please contact the site moderators for this matter.

Thank you so much for considering my answer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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