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I HAVE SONY CINEMA SYSTEM AND SONY TV BOTH NEW BUT CANNOT GET…

Customer Question
I HAVE SONY CINEMA SYSTEM...
I HAVE SONY CINEMA SYSTEM AND SONY TV BOTH NEW BUT CANNOT GET TV SOUND THROUGH CINEMA SPEAKERS MANUAL SAYS I NEED OPTICAL CABLE TO CONNECT BUT ALSO SAYS IF I HAVE HDMI CABLE I DONT NEED OPTICAL CABLE SO HOW DO I GET TV SOUND tv model sony kdl-40w58xx sony blue ray modelbdv-e370
Submitted: 8 years ago.Category: TV
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Answered in 1 hour by:
6/27/2010
TV Technician: Louie, Technician replied 8 years ago
Louie
Louie, Technician
Category: TV
Satisfied Customers: 13,499
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Hi and welcome to the site,

Initially, postback with the model numbers of the TV and the Cinema System.

Good luck and thank you for asking.


Edited by Benimur on 6/27/2010 at 2:54 PM EST
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Customer reply replied 8 years ago
hi, model no sony blue ray home theatre system bdv-e370 tv model sony kdl-40w581ou.thank you
TV Technician: Louie, Technician replied 8 years ago
Appreciate the additional information.

The HDMI connection from the Sony BDV-E370 to the Sony KDL-40W5810 is uni-directional; one way towards the TV. For the TV sound to be heard on the BDV-E370's speakers, a digital optical audio cable must be connected from the TV's DIGITAL AUDIO OUT back towards the Cinema System's TV DIGITAL IN. Thereafter, in the Audio settings sub-menu of the TV, the TV's internal speakers must be turned to OFF to enable external audio feed to the Cinema System. There are 2 choices:
  • Variable - the level of the audio fed to the BDV-E370 is controlled by the TV's remote;
  • Fixed - the level of the audio fed to the BDV-E370 is constant and therefore the volume is to be controlled by the BDV-E370's remote only.


Edited by Benimur on 6/27/2010 at 5:41 PM EST
Louie
Louie, Technician
Category: TV
Satisfied Customers: 13,499
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Louie and 87 other TV Specialists are ready to help you
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Customer reply replied 8 years ago
hi i will have to get optical cable to try it thank you
TV Technician: Louie, Technician replied 8 years ago
I understand and appreciate the ACCEPT.
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