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Hello, Im have a panasonic viera TH-42PZ800A plasma TV. It…

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Hello, I'm have a panasonic viera...
Hello,
I'm have a panasonic viera TH-42PZ800A plasma TV. It has been working fine with cable TV plugged in through AV 1 and DVD through AV2. THe RF cable was plugged straight into the back of the TV for free to air digital TV.

I've just purchased a panasonic DMR XW380GLK DVD recorder. I bought a HDMI V1.3 cable to attach the new recorder to the TV. It initially worked with the recorder tuning in all local stattions. Howevr, problems soon developed, to the point that the recorder now does not receive any free to air TV signals with the RF plugged into it (then RF out to the TV). I checked to see if the RF was still OK so I took it out of the recorder and plugged it straight into the TV - reception cut in and out. I took the recorder back and got a replacement but the same probelm developed. It was only fixed when I took the HDMI cable out of the TV.

It seems to me that maybe the TV (and the recorder) does not accept the HDMI cable without affecting reception or tuning. I plugged a cable with rca leads (sound and vidoe) from the recorder into the TV and tuning/reception was restored but quality was poor compared to HDMI.

Should I try another HDMI lead, have I not done something for the TV to accept HDMI or should I just get a refund? It's been a frustrating Sunday. Thanks for any advice. John
Submitted: 8 years ago.Category: TV
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Answered in 16 hours by:
6/28/2010
TV Technician: Rick williams, Technician replied 8 years ago
Rick williams
Rick williams, Technician
Category: TV
Satisfied Customers: 7,445
Experience: 20 YEARS OF TV REPAIR ALSO HD, DLP LCD AND PLASMA EXPERIENCE
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Hello friend, Thank you for posting your question on Just Answer! I will be happy to help you with this problem, And possibly help you save on these Labor charges today, So please don't Accept my answer unless you are satisfied,

 

i CAN ONLY SAY THAT YOUR PLAYER HAS TO HAVE THE HDMI TURNED ON WHEN WATCHING HDMI,, THESE NEW PLAYERS ARE TRICKY,,, SO IN THE MANUAL IT SHOULD TELL YOU HOW TO TURN ON HDMI WHEN YOU WANT TO WATCH IT

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Customer reply replied 8 years ago

Hi Rick, already tried beofre I sent my initial request that does not fix the problem.

 

It seems the HDMI cable interferes with the TV tuning reception and the recorder tuning reception, creating pixelation.

 

The only way so far to get around the problem is to use component leads between the recorder and the TV - unless you can think of why the HDMI woudl led to interference with both the TV and recorder.

TV Technician: Rick williams, Technician replied 8 years ago
I see, well there are 2 options one contact panasonic in order to get there web site and down load the latest firmware//software,, this doesnt help you will need this main board the board that has the HDMI connections,,
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