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I have a Polaroid 15.4 HD Widescreen LCD TV with ATSC Tuner…

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I have a Polaroid 15.4"...
I have a Polaroid 15.4" HD Widescreen LCD TV with ATSC Tuner that shows no picture. Walmart will not take it back. Is this a common problem? Can it be fixed at a fairly reasonably cost?
Submitted: 8 years ago.Category: TV
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Answered in 1 hour by:
6/25/2010
TV Technician: Tim Nolan, TV Repair Technician replied 8 years ago
Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19,455
Experience: Factory trained TV repair technician. U.S. NAVY trained.
Verified

Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.

 

-How old is the unit?

- Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game counsel, ect.)

 

Please give me this information and I will be happy to assist you further.

Thank you,

Tim Nolan

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Customer reply replied 8 years ago
About a year 1/2 old. Yes, no picture at all. I can hear, but no picture. I don't use any other devices on this unit.
TV Technician: Tim Nolan, TV Repair Technician replied 8 years ago

If you press the menu button on the tv itself, does the menu show up?

 

Tim

 

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Customer reply replied 8 years ago
No it does not
TV Technician: Tim Nolan, TV Repair Technician replied 8 years ago

There are a couple of things that could cause this, unfortunately there is no reset for this television other than unplugging it. It will have an internal failure at this point. I will try to explain the possibilities the best I can.

 

First you could have a failure in the power supply, we have seen some capacitors fail in your model and cause funky problems like this. If this is the case you could be looking at somewhere around $175-$200 to fix the set. IF the power supply had to be replaced you could be looking at $350

 

Next could be the main board, this would not be good news because you could be looking at $400-$500 for the repair (I know this is up there in the price range and most likely getting over the cost of a new set)

 

Lastly you could have a problem with the panel itself, this would mean a new set for sure because the part cost is more than a new set. The panel in your tv is about $800 just for the part.

 

Any of these could cause your problem, but it will require troubleshooting to determine the exact cause of your problem. If you have experience, and test equipment and would like to attempt some troubleshooting I will be happy to assist you, however if you do not have equipment or experience then you would need a repairman at this time to get an exact diagnosis. I am sorry that I don't have a quick fix or easy answer for you on this one, it is definitely an internal failure.

 

 

If you would like any additional information or have more questions please don't hesitate to ask!

 

Please never accept an answer until you are 100% satisfied and feel you can leave positive feedback. If I have answered your questions and met your needs then please press the green "accept" button. Otherwise please feel free to ask anything else to get your problem resolved. Positive feedback is always appreciated!

Thank you,
Tim Nolan

Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19,455
Experience: Factory trained TV repair technician. U.S. NAVY trained.
Verified
Tim Nolan and 87 other TV Specialists are ready to help you
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Customer reply replied 8 years ago
I will be taking the tv to my friend with your reply. He fixes tv's. How late can we contact you today?
TV Technician: Tim Nolan, TV Repair Technician replied 8 years ago

I will be here all day, should be here until 9 or 10pm EST.

 

Let me know when he has it.

 

Tim

 

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