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no sound with hd tv

Customer Question
no sound with hd tv
Submitted: 8 years ago.Category: TV
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Answered in 2 hours by:
6/25/2010
TV Technician: Anthony_Infotech, Technician replied 8 years ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,390
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Chat Conversation Started
Anthony Pr :

Hello Welcome

Could you please provide model number found on the back please?

Anthony

Customer:

hi anthony, there are 2 sets of numbers. L42VPOIU, and serial no V80309405. hope these will be helpful, regards XXXXX

Anthony Pr :

ok if you use anothe input like a dvd do you still have no sound?

Anthony Pr :

It would be very useful to find out if their is sound on another input

Customer:

hello, everything else is ok, it's just sky hd, just briefly i turn on tv with normal controller, then press input button hdmi1 then turn on sky i can only get sky by pressing AV2 on normal controller.

Anthony Pr :

So your saying then you cant get hd sky through the hdmi having to use AV2 but theirs no sound on AV2?

Anthony Pr :

Im confused here as your original issue was no sound

Anthony Pr :

so their is sound through other inputs?

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TV Technician: Anthony_Infotech, Technician replied 8 years ago
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