TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

i have no picture on my sanyo plasma tv[pdp-42ws7],i just tuned…

Customer Question
i have no picture on...
i have no picture on my sanyo plasma tv[pdp-42ws7],i just tuned off at the bottom of tv,tried it this morning and the green led comes on but nothing else,tried the source button and no luck,i have even unplugged it,is there anything i can do to make it work?
Submitted: 8 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 hour by:
6/23/2010
TV Technician: TVGURU, Technician replied 8 years ago
TVGURU
TVGURU, Technician
Category: TV
Satisfied Customers: 481
Experience: 15+ yrs in Consumer Electronics, Telecommunications, Computer, Voice & Data Industry
Verified
Hi there and thank you for using Just Answer. Is the power light flashing at all, if so how many times? Is there any sound or any glimmer of a picture in the background or is it absolutely dead? Thank you. Michael.
Ask Your Own TV Question
Customer reply replied 8 years ago

The power light is not flashing.No picture at all. We cannot tel if there is sound as the sound comes from the amplifier we have that is okay.

Regards Frieda

TV Technician: TVGURU, Technician replied 8 years ago
Hi Frieda, I'd first try and unplug your TV overnight and try another outlet in your home. You can also try switching inputs with your Sanyo remote control. You should see some life on the screen. I suspect a power supply failure with bad capacitors, VERY common on plasma televisions. Its quite possible you have suffered from more than one board failure. The boards can be replaced but should be reviewed by a skilled technician. Boards for your unit can be bought at www.shopjimmy.com. The suspected board costs about $150US, always cross reference part numbers. Unfortunately I hear more people spending money thinking they can replace these only to cause further damage. Its my expert recommendation to have this reviewed by a technician. The issue with these units is bulging, leaking and undersized capacitors. There is a great chance CAPs on your board have been leaking or bulging.. A skilled eye can easily pick out a bulging or leaking CAP. Skilled techs can re-solder new ones but usually boards are replaced. I hope this has been somewhat informative. It's my recommendation to seek a professional repair service unless you have the tools, skills and knowledge to open your TV and get into the electronics. If you decide to open the TV please do so at your own risk and always unplug the unit for at least two hours before opening. CAPs can stay charged for a long time and carry high voltages. If you need further assistance please let me know. You can always ask a question related to this topic after clicking accept. Please click the green accept button below and consider leaving positive feedback. Also, bonuses are GREATLY appreciated. Thank you. Michael

Edited by TVGURU on 6/25/2010 at 11:36 AM EST
Ask Your Own TV Question
TV Technician: TVGURU, Technician replied 8 years ago
Hi Frieda, is there anything further I may be able to assist with related to this question? If not, kindly click accept below so I may receive credit for the time spent answering your question. Thank you and have a great day. Cheers, Michael
Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask TVGURU Your Own Question
TVGURU
TVGURU
TVGURU, Technician
Category: TV
Satisfied Customers: 481
481 Satisfied Customers
Experience: 15+ yrs in Consumer Electronics, Telecommunications, Computer, Voice & Data Industry

TVGURU is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
We have a Sanyo 50" TV that the picture won't come on, the
We have a Sanyo 50" TV that the picture won't come on, the sound works fine the Model is 50747 … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Not turning on no picture, never a problem vx32lhdtv10a, no
wqatching tennis sat am went tuned off left for 15min and could not turn on … read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I have a Sanyo LED tv model # DP42D23 It has sound but no
I have a Sanyo LED tv model # DP42D23 It has sound but no picture. Was working fine when last turned off. Then when I turned it on there was no picture. This TV is 3 yrs. old and purchased at WalMart.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Pioneer Plasma PDP-5080HD, 9 years old, hasn't
I have a Pioneer Plasma PDP-5080HD, 9 years old, hasn't given me any issues until today - powered on and had no picture, blue light is on. The first time i could change channel and still no picture. I… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My Sanyo tv is frozen on the screen that says no media. I
My Sanyo tv is frozen on the screen that says no media. I lost the Sanyo remote and cannot get the screen to change. I have tried everything. Can you help? … read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
. I have a Pioneer PDP-50 Plasma TV that is all of a sudden
. I have a Pioneer PDP-50 Plasma TV that is all of a sudden not working. When I try to turn it on, a fuzzy screen comes on 3 seconds then the whole unit just shuts off. I replaced the DVI cable but th… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a Pioneer Plasma TV (PDP-R04U) 2004. When I turn on
I have a Pioneer Plasma TV (PDP-R04U) 2004. There is only a black screen. When I turn on the power to both units the power lights come on and the standby lights too. The remote has no control over any… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
bought a 46 sanyo lcd tv saturday at wal-mart. took it home
bought a 46" sanyo lcd tv saturday at wal-mart. took it home and set it up. At first I could not turn it on with the remote. Finnally turned it on with the button on the tv set it self. Little green l… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Generally when I turn on my Magnavox 50 Plasma HDTV (50MF231D),
Generally when I turn on my Magnavox 50" Plasma HDTV (50MF231D), a little green led light comes on at the bottom. Right after that the TV picture appears. Lately, instead of the TV picture appearing, … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have att u-verse and I grabbed the sanyo remote and hit reset
I have att u-verse and I grabbed the sanyo remote and hit "reset" by accident. I have no tv at this time but a blue screen that tells me to press the channel up key. I do that and it searches for digi… read more
25 Year Electronic Tech
25 Year Electronic Tech
Associate Degree
894 satisfied customers
I have a panasonic 42 1080i plasma tv, come home this evening,
I have a panasonic 42" 1080i plasma tv, come home this evening, and there is no picture on screen. Turn TV on at wall, and normally the LED blinks green for a few seconds, and then it turns on - now t… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
Original question I have a Sanyo plasma TV (MODEL# DP42746,
? Original question I have a Sanyo plasma TV (MODEL# XXXXX about 2 1/2 yrs old) the Green Power light comes on but no Picture no sound. 12-6-09 Answer from Joe: There are two boards that usually cause… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
I have a Sanyo plasma TV (MODEL# DP42746, about 2 1/2 yrs old)
I have a Sanyo plasma TV (MODEL# XXXXX about 2 1/2 yrs old) the Green Power light comes on but no Picture no sound.… read more
Joe
Joe
Associate Degree
484 satisfied customers
I have a Sanyo CPB 3240 portable tv. How do I get digital
I am in the UK. I have a Sanyo CPB 3240 portable tv, which does not have a scart socket. How do I get digital tv on it? I have connected a newly bought top box to the tv with a co-axial cable, but I s… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I have (4) Sanyo dp42746 plasma tvs. They started failing
I have (4) Sanyo dp42746 plasma tv's. They started failing all around the same time period. They started flipping screen half on and off. Top half on, then bottom half on, then all of the screen, unti… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
I bought my 42 Samsung two years ago from Best Buy. The picture
I bought my 42" Samsung two years ago from Best Buy. The picture is beautiful. It was working fine until I turned it on this morning. No picture and no sound. I pressed the source button and still not… read more
euro-pro llc
euro-pro llc
Technician
Associate Degree
1,128 satisfied customers
Ive done something wrong. The Power buttons on my Samsung
I've done something wrong. The Power buttons on my Samsung controls no longer work. They act like not connected. The TV works but I cannot pull up the controls to change to Blue Ray player and can not… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
I turned on my pioneer pdp-5040hd plasma and heard a snap sound
I turned on my pioneer pdp-5040hd plasma and heard a snap sound then the green led light went to red and flashes 3 times and pauses. I cut the unit off and restarted a faint light comes though for a s… read more
Bernard S.
Bernard S.
Bachelor's Degree
656 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x