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Good Evening I have a HD-READY FREEVIEW AMBILIGHT LCD TV. And…

Customer Question
Good Evening I have a HD-READY...
Good Evening
I have a HD-READY FREEVIEW AMBILIGHT LCD TV.
And have lost the following ITV on 3, channel 4 0n 4,and channel on 5
Submitted: 8 years ago.Category: TV
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Answered in 2 hours by:
6/17/2010
TV Technician: Anthony_Infotech, Technician replied 8 years ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,381
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Chat Conversation Started
Anthony Pr :

Hello Welcome

Has it previously been ok?

Have you done a rescan of the digital band?

Are you picking up channels that were not previously there?

Anthony

Anthony Pr :

Has ITV for example shifted to another number?

Customer:

YES

Customer:

YES TO 403

Anthony Pr :

Hello again

The problem is a reception issue
The MUX (multiplex) has shifted to another transmitter because your arial is probably mis-aligned

Anthony Pr :

This is what happens with digital unlike analogue

Anthony Pr :

the misalignment or poor reception shifts rather like a cellphone cell

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TV Technician: Anthony_Infotech, Technician replied 8 years ago
Chat Conversation Ended

Your expert is gathering additional information and will be back with you shortly.Anthony Pr40347.7709215625
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TV Technician: Anthony_Infotech, Technician replied 8 years ago

Hello

 

I think chat has crashed did you get my explaination?

 

Anthony

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Customer reply replied 8 years ago

Your answer was not correct .

The set required a complete reboot of the setup

TV Technician: Anthony_Infotech, Technician replied 8 years ago

Hello

 

So your saying you have done a re-tune?

 

Anthony

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Customer reply replied 8 years ago
Yes with information phillips
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