TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Tv cuts off right after remote control is engaged

Customer Question
Tv cuts off right after remote control is engaged
Submitted: 8 years ago.Category: TV
Ask Your Own TV Question
Answered in 2 hours by:
6/15/2010
TV Technician: Rod, TV & Communications Sys Repair replied 8 years ago
Rod
Rod, TV & Communications Sys Repair
Category: TV
Satisfied Customers: 4,501
Experience: FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.
Verified
Hi JA Customer,

I'm sorry no one has responded sooner. What is the complete model number of the TV? When the TV cuts off, do you have any power indication on the power light, such as blinking or a different color?

Thanks,
Rod
Ask Your Own TV Question
Customer reply replied 8 years ago
Model number is XXXXX We unplug the TV and plug it back in and the indicator light will come on when turned on and immediately go off again. To get it to reset we have to unplug the TV again.
TV Technician: Rod, TV & Communications Sys Repair replied 8 years ago
HiCustomer

Remotely its hard to tell you what specifically is wrong with your TV, it will take some diagnostics to determine the fault. You have done, about all that you can. The most common failure in Picture Tube (CRT) TVs is the horizontal output (high voltage) section. Some TV's derive other voltages from the horizontal output section. Also, TVs are now designed to go into protective mode shutdown if a circuit fails, to prevent any further damage to the TV.

A service estimate will run about $45-$75, depending on your location. The estimate charge will apply towards labor for repairs should you decide to have it repaired. A horizontal output failure runs about $300-$250, labor included. If the flyback transformer is also a problem (a major component of the horizontal output section) it will be about $60 more. Usually its just a transistor and some associated parts.

Thanks,
Rod
Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Rod Your Own Question
Rod
Rod
Rod, TV & Communications Sys Repair
Category: TV
Satisfied Customers: 4,501
4,501 Satisfied Customers
Experience: FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Rod is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

4,501 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I HAVE A SAMSUND LED SMART TV MODEL UND46D6003SF. THE TV
I HAVE A SAMSUND LED SMART TV MODEL UND46D6003SF. THE TV POWERS ON.. AFTER 15 MINS ALL REMOTE CONTROLS AND TV CONTROLS QUIT WORKING THE ONLY WAY TO CUT IT OFF IS UNPLUG AND REPLUG COMES BACK ON AND AC… read more
stevenl1469
stevenl1469
26 satisfied customers
My control system is hooked up to four televisions, two on
My control system is hooked up to four televisions, two on each level of the home, downstairs and in master bedroom.I am unable to adjust the volume with my remote on the main television which is the … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have a 1997 top of line Sony TV, now out of warranty. Here
I have a 1997 top of line Sony TV, now out of warranty. Here in S. California, Cox Communication is our cable provider. I have just installed one of there newly required mini-cable box. All is well wi… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have a panasonic Viera TV and I lost the original remote.
I have a panasonic Viera TV and I lost the original remote. I need to access the menu to set the screen to fill the area. Right now it's in about 2 inches on both sides, and cutting off part of the le… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
our Toshiba rc3910 sound keeps turning off we switch it completely
our Toshiba rc3910 sound keeps turning off we switch it completely off at the back and switch it on again and it works but its getting more frequent now… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Hi. I have an Hitachi Model #L37A01A NA and am having problems
Hi. I have an Hitachi Model #L37A01A NA and am having problems with turning it on. Most times when I turn it on it comes up with NO SIGNAL and then POWER SAVE MODE and turns it's self off. I know I ha… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
The sound on my Philips TV keeps turning itself either all
The sound on my Philips TV keeps turning itself either all the way up or all the way down. After it does the remote doesn't work to control the TV - can't even cut the TV off.… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
MODEL LCD DIGITAL TV BRAVIA SONY KDL 40V 2500 ISSUES -
MODEL LCD DIGITAL TV BRAVIA SONY KDL 40V 2500 ISSUES - buttons on top not working or or perfroming functions that they are not supposed to only button that works properly is power button - tv cuts off… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a hl-s6187w DLP TV. The TV powers on when I push the
I have a hl-s6187w DLP TV. The TV powers on when I push the front panel power button, both fans spin up, the sensors check out/send power to the ballast(both the blue lever is pushed down, and the tem… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a 65 plasma that has begun to cut off the top and bottom
I have a 65" plasma that has begun to cut off the top and bottom of the picture, as if zoomed, even in 4:3. The format seems to work ok, changing as usual. Tv is about 5 months old, TC-P65GT30. Is the… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
On Verizon fios service picture is not fully showing up
We just got verizon fios service...the picture is not fully showing up...heads are cut off and info on the bottom of the page is cutoff...we just had verizon here and they said it must be some type of… read more
jdsvideo
jdsvideo
Consumer Repair Technician
Associate Degree
1,065 satisfied customers
My Tv will not give me the whole screen, it will either cut
My Tv will not give me the whole screen, it will either cut off the top or the bottom of the picture. Sometimes it does sometimes it doesnt, any suggestions?… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Our power failed this afternoon for a few moments. It was
Our power failed this afternoon for a few moments. It was reestablished immediately. However, the green light on the front panel of the TV began blinking, as usual during one of these outages, and has… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
i havw a vizio L42 hdtv my child push on button on the tv now
i havw a vizio L42 hdtv my child push on button on the tv now it say no signal then cuts back off… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
26 Philips Magnavox CRT TV eventhough plugged into a surge
26" Philips Magnavox CRT TV eventhough plugged into a surge protection bar, I have no power after a major storm. No remote control, no power, no indicator light front of unit. What needs to be done. M… read more
25 Year Electronic Tech
25 Year Electronic Tech
Associate Degree
894 satisfied customers
My tv kept cutting off and showing a stop or play sign with
My tv kept cutting off and showing a stop or play sign with an SP and 4 0's at the bottom. My cable is fine after an hour on the phone with them. I put a tape in, left it in and that's now the only wa… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
Pioneer PRO-1130HD cuts off the sides of the picture.
Pioneer PRO-1130HD plasma cuts off the sides of the picture. After reading the manual it states Full which is the setting I have the screen on is expecting a 16:9 compressed picture. If I'm correct th… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
My 42HDT52 remote control will not engage the MENU or the
My 42HDT52 remote control will not engage the MENU or the INPUTS and I can't watch my DVD's. Any help out there today? Thanks… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
4,501 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x