TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

HAVE A FORTY-FOUR INCH FLAT SCREEN VIZIO PLASMA MONITOR. WHILE…

Customer Question
HAVE A FORTY-FOUR INCH FLAT...
HAVE A FORTY-FOUR INCH FLAT SCREEN VIZIO PLASMA MONITOR. WHILE WATCHING IT, I HEARD THREE POPS LIKE A 22 RIFE. THE SCREEN WENT BLANK. THE GREEN LED THAYED LITE.THE REMOTE NO LONGER WORKED TO CONTROL THE MONITOR. YOU CAN STILL TURN THE SET ON AND OFF WITH BUTTONS ON SET BUT NO PITCHER OR AUDIO. [email protected]
THANK-YOU
MAYLAND
Submitted: 8 years ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 hours by:
6/13/2010
TV Technician: Tim Nolan, TV Repair Technician replied 8 years ago
Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19,455
Experience: Factory trained TV repair technician. U.S. NAVY trained.
Verified

Thank you for posting your question on Just Answer! I will be happy to help you with this problem. Can you please give us some more information so I can better answer your questions.

 

-What is the model number for the television? (this can be found on the back of the unit)

-How old is the unit?

- Do you have this problem while watching all different devices hooked to this television? (DVD player, cable, satellite, game counsel, ect.)

 

Please give me this information and I will be happy to assist you further.

 

Thank you,

Tim Nolan

Ask Your Own TV Question
Customer reply replied 8 years ago

 

MODEL NUMBER VISIO P50HDM

 

SERIAL NUMBER AHPBABBF 460433

NO DEVICE WAS IN USE AT THE TIME..

 

THANK-YOU

TV Technician: Tim Nolan, TV Repair Technician replied 8 years ago

This is actually a common problem in your model and is well known for doing this. What has happened most likely is your Y or Z sustain board has failed and needs to be replaced; both of these are about the same price to have replaced as well. The average cost of replacement for these is $550+ tax, the repair price, however can vary depending on the part of the country you live in and the shop you call out. Sometimes smaller shops that are less dependable will charge less than the large outfits with big overhead costs. If you have electronic repair experience, and test equipment let me know and we can troubleshoot this together, however if you do not a repairman will be required. These sets are fragile and you MUST know what you are doing when repairing them or damage can be caused to them, or you!

 

This is an unfortunate problem because these televisions should last a lot longer than they do, however the age of them doesn't seem to affect this problem at all. We do warranty work for most of the major manufactures and I cannot tell you how many 1 week old televisions we have done major repairs on. Also the same problem that might have happened to one person's television at 1 week old might have happened to someone else's at 3 years old. These new sets are a shame to be honest with you, nothing is made the way they used to, or the way they should be for that matter. The average span of time for a new plasma or LCD television to last before its first major problem seems to be anywhere less than 3 years.

 

I am sorry that I do not have a quick fix or easy answer for you on this one, but this set will require board replacement in order to get it running again. Please let me know if there is anything else I can do for you, I will be happy to assist in any way possible.

 

 

If you would like any additional information or have more questions please don't hesitate to ask!

 

Please never accept an answer until you are 100% satisfied and feel you can leave positive feedback. If I have answered your questions and met your needs then please press the green "accept" button. Otherwise please feel free to ask anything else to get your problem resolved. Positive feedback is always appreciated!

Thank you,
Tim Nolan

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tim Nolan Your Own Question
Tim Nolan
Tim Nolan
Tim Nolan, TV Repair Technician
Category: TV
Satisfied Customers: 19,455
19,455 Satisfied Customers
Experience: Factory trained TV repair technician. U.S. NAVY trained.

Tim Nolan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Watching tv on my vizio flat screen two years old. all of a
watching tv on my vizio flat screen two years old. all of a sudden no picture, but sound o.k. turn on in morning and it works for 15 minutes and then the same problem: no picture but audio o.k. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Good morning - I have a large 55 inch Sony flat screen.
Good morning - I have a large 55 inch Sony flat screen. Last night, my wife turned it on - picture was perefect but the sound was garbled andvery loud. audio control on tv remore did not affect the so… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Hi Tim- I just plugged in my 2005 43"pioneer plasma using
Hi Tim- I just plugged in my 2005 43"pioneer plasma using a power cord that wasn't supplied with it. It's listed as 125 volt. Had it plugged in for 15 minutes and then two loud pops. Screen is still r… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a 2004 Sony KDE 42inch plasma HDTV at power up I have
I have a 2004 Sony KDE 42inch plasma HDTV at power up I have a blank screen for all the various display options ie component, S Video, cable RF. There is intermittent audio .....if I leave the set for… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Zenith Model #H60W26H plasma TV monitor, purchased
I have a Zenith Model #H60W26H plasma TV monitor, purchased almost 10 years ago. It has served us well until just last night. As we were watching TV we heard a loud "POP" coming from the monitor, and … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a samsung plasma 60 inch tv model number pn60e530af.
I have a samsung plasma 60 inch tv model number pn60e530af. I was watching TV the other night and heard a pop sound and the tv went blank. It will not turn back on now and I don't even see a standby l… read more
Tim Nolan
Tim Nolan
TV Repair Technician
Associate Degree
19,455 satisfied customers
I have a Vizio 55 inch LED HDTV I bought in December, 2010.
I have a Vizio 55 inch LED HDTV I bought in December, 2010. This weekend after viewing for about three hours the picture went off (no sound as well). The screen went to blue - as it appears when it fi… read more
Tim Nolan
Tim Nolan
TV Repair Technician
Associate Degree
19,455 satisfied customers
Looking for a 3d led 55 inch tv - which brand would you re
Looking for a 3d led 55 inch tv - which brand would you recommend? I heard that Visio's querty keyboard remote breaks and the is awkward to use… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Philips Plasma 50pf9966/77 that has gone bad. When
I have a Philips Plasma 50pf9966/77 that has gone bad. When watching TV, I heard a pop then the screen went blank. I can still hear noise. I have tested 6 fuses and they seem to be working. How do I f… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
my 42 inch plasma tv just popped loudly and the screen went
my 42 inch plasma tv just popped loudly and the screen went black. sound is working, just no display. tv is a vizio 42 inch flat, probably 7 years old your thoughts?… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
Vizio 22 inch I pushed the TV button on the remote (this
Vizio 22 inch I pushed the "TV" button on the remote (this button is just above the number 3 on the remote), The screen went blank and I couldn't get the picture to return..Now the screen has a messag… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
on friday of last week i was watch my 42 plasma vizio tv.
on friday of last week i was watch my 42" plasma vizio tv. after about 20 minutes the picture started to fade out and then i heard a pop, the screen went black. i could still hear the sound but no pic… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I purchased my Vizio 32 class 720P LCDHD TV on 9/14/2009 your
I purchased my Vizio 32" class 720P LCDHD TV on 9/14/2009 your order #2677485961365. I registered the TV on 9/16/2009. Mod VW32L Three days ago when turning on the set sound was heard but no picture. … read more
Tim Nolan
Tim Nolan
TV Repair Technician
Associate Degree
19,455 satisfied customers
HLT5687SRB-Samsung HLT5687S 56 inch 1080p LED DLP HDTV, class
HLT5687SRB-Samsung HLT5687S 56 inch 1080p LED DLP HDTV, class A refurbished purchased from Second Act of Minitonka, Minnesota September 2008. Until three weeks ago the set worked perfectly, with one o… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have a pioneer elite plasma 50 inch flat screen about 8 to
I have a pioneer elite plasma 50 inch flat screen about 8 to 10 years old. When my daughter turned on the tv a few days ago, there was a lound popping noise and the screen went blank. Now when you try… read more
COMP_GURU
COMP_GURU
Management Engineering IT
Vocational, Technical or Trade Scho
7 satisfied customers
I was watching my Vizio P50 HDM Plasma when I heard a loud
I was watching my Vizio P50 HDM Plasma when I heard a loud pop and the screen went blank. I still get audio but an unlighted screen. Is there any hope for repairs? The set is 5 years old. George Paton… read more
Joe
Joe
Associate Degree
484 satisfied customers
While watching my 7yr old Wega Trinitron Model KV-27FS13 I
While watching my 7yr old Wega Trinitron Model KV-27FS13 I heard a muffled pop sound and the screen went blank. The "stand by timer" light is blinking and it blinked all night. How do I turn off this … read more
TOM
TOM
tech
High School or GED
421 satisfied customers
Vizio 42 Plasma TV 42PDP. Heard a pop and screen went out.
Vizio 42" Plasma TV 42PDP. Heard a pop and screen went out. The picture was visible in the upper left had corner But not very good quality. The audio works well. Controls are functioning as well.… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x